Job description

Ashley Logistics Solutions is a freight management company based in Charlotte, NC that supports the needs of shippers of all types as well as Ashley Furniture Industries.

Ashley Logistics Solutions is focused on 3 fundamental pillars:

Be THE customer-centric company where customers experience urgent responses, best-in-class load tracking, and communication across any platform.

Committed carrier partnerships with both companies invested in the success of one another.

Growth-focused by providing new and innovative solutions to a growing customer base.

Title: Customer Service Logistics Supervisor

Location: Portland, OR

Do you want to be the face of Ashley! Join our transportation logistics team and learn what it takes to deliver a superior customer experience. You’ll have the chance to help improve people’s lives and create genuine relationships that will have a lasting positive impact on our customers.

What will you do?

The Customer Service Logistics Supervisor will provide customer service to both internal and external customers. This position will work cross-functionally with team management personnel to ensure optimal processes across the logistics organization.

What will you need?

3 + years of customer service experience in logistics/transportation.

High School Diploma or GED

Who We Are

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

If you’re driven, determined, and possess a winning attitude, we invite you to join our team. We’ll warmly welcome you with friendly faces, creative spaces, and a growth-focused mindset to help you achieve your career goals. It’s what we’ve done since 1945. In fact, our teamwork, talent development, and desire to continuously improve demonstrate we’re a company whose passion is put into every action.

So, what are you waiting for? Apply today and find your home at Ashley.

Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business. Our on-the-job training and educational programs are designed to help you master your craft and advance your career here. That’s why we provide continuous improvement and learning opportunities throughout the year.

Ashley also gives back — to our employees and the communities in which we live and serve. We support community development in a multitude of ways, including honoring our military, and first response teams, and investing in medical research. We also strive to be an industry leader in waste reduction by increasing recycling and upcycling in our manufacturing facilities, distribution centers, and retail spaces.

Programs We Support:

Soldiers Walk Memorial Park

Operation Shut Eye

Aiding First Responders

City of Hope

HeartWorks

Hope to Dream

Ashley’s Angels

Crisis Response

Scholarship Programs and Tuition Reimbursement

Benefits We Offer

Health, Dental, Vision, Employee Assistance Program

Paid Vacation, Holidays, and Your Birthday off

Generous Employee Discount on home furnishings

On-the-job Training

Professional Development Opportunities

Ashley Wellness Centers (location specific) and Medical Tourism

Telehealth

401(k) and Profit Sharing

Life Insurance

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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