Job Description: The Customer Service Representative is responsible for supporting company goals through professional interactions with clients where questions are answered intelligently, solutions are proactively offered, and product is accurately delivered. The Customer Service Representative will also support internal teams by communicating customer questions, concerns or opportunities to departments best equipped to implement new products or process improvements that will be of value to the client base and add to the growth and profitability of our organization. Must live in the state of Kansas or Missouri.



Essential Functions and Responsibilities:

• Answer all incoming phone calls, emails, and live chats

• Handle and resolve all customer issues and concerns

• Maintain knowledge of the company's constantly evolving line of products and services

• Support internal teams
  

Preferred Skills and Experience:

• A desire to effectively interact with customers, clients, and other employees of the organization

• Excellent inbound and outbound phone communication ability

• Strong attention to detail and highly organized

• Proficient using most Microsoft Office Applications
  

Minimum Basic Qualifications:

• High School Graduate/GED Equivalent

• 1 Year Customer Service experience in a call center environment

• Must live in the state of Kansas or Missouri.

If you are interested in working for a great company, apply now!

AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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