Job description
About CLEAN:
As one of the largest independent industrial launderers in the nation, CLEAN employs over 400 people at 11 locations throughout the Midwest. Founded in 1938, CLEAN is family-owned and operated in our third generation of leadership. CLEAN offers customized uniform and facility services programs for the industrial, hospitality and healthcare fields as well as a direct embroidery department.
CLEAN is more than a laundry company, offering employees a great community to be a part of and to grow within. CLEAN’s culture is second to none, offering a fun, collaborative environment. At CLEAN quality is very important, utilizing methods such as Lean Process Improvement, 5s, and an internally developed quality management program. CLEAN is also a green company and industry leader in technology, come join the CLEAN Difference.
Clean Uniform Company is looking for an experienced Customer Service Representative. Candidates should have 3-5 years of customer service experience. In addition to experience they should have strong time management skills and pay close attention to detail. Potential candidates should have the ability to work and excel in a team environment, as well as being able to communicate effectively both verbally and written. Along with these qualifications here are the duties and responsibilities to be performed:
- Regenerate invoices per customer request
- Handle a large call volume daily
- Daily phone and computer use
- Proficient in Microsoft word, PowerPoint, excel and outlook.
- Communicate with managers to resolve customer complaints and shortages
In addition to excellent compensation, Clean offers an excellent benefits package including; dental, vision, health care, voluntary life insurance, as well as a 401K plan.
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