Customer Service Representative
Full Time
Covington, LA 70433
$10 an hour
Posted
Job description
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
- Starting pay: $10 per hour!
- Monthly bonus
- Paid Time Off
- Career advancement opportunities
What You’ll Do
- Provide outstanding customer service on all calls and web leads
- Recommend and sell moving services and products based on cost, availability, and customer specifications
- Enter, schedule and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare all move-related paperwork and documents
- Follow-up with customers post-move to ensure satisfaction
- Proactively resolve customer concerns, complaints, or customer service issues
- All other duties as assigned
Who We're Looking For
- High school diploma or GED; college degree in a related field preferred
- A minimum of 6 months - 1 year of sales and/or customer service experience; inbound sales, call center, retail sales, and/or other sales driven experience preferred
- Excellent customer service skills
- Demonstrated understanding and application of effective sales strategies and techniques
- Strong team player who works productively with a wide range of people and personalities
- Exceptional organization and time management skills
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Basic computer and keyboarding skills
- Willing to submit to pre-employment background check and drug screen
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in New Orleans, LA. The employer at this location is WJMB Transport #1, LLC.
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