Customer Service Representative (CSR)

Full Time
Austin, TX 78759
Posted
Job description

Customer Service Representative

If you ever thought about a career in customer service and is interested in learning a new skill set or simply getting some experience, this Entry Level Customer Services opportunity has it all!

We are passionate about our client branding and providing them with the highest standard of customer care. You will be able to put your customer service experience to use everyday, by explaining the benefits of our clients services to their target audience.

The Role:
As a customer service representative you’ll be part of our business service team, you’ll be expected to own and resolve customer queries at first point of contact.

Your outgoing personality will thrive in this role and a passion for dealing with people in general will serve you well.

Skills/Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Requirements:

* Previous 1-2 years customer service experience is required
* Professional manner towards every interaction for all occasions
* Possess strong communication and problem solving skills
* Must be 18 years and older

What we offer:

· 'On the job' training to help gain your skills in an efficient way that is tailored to your learning style

· Growth opportunities vertically and horizontally

· Business travel opportunities

Any successful candidate will be a quick learner, possess a passionate 'can-do' attitude and love working with people from diversified background.

Pay range : $700-$900/week

Job Types: Full-time, Part-time

Pay: $700.00 - $900.00 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
We follow PPE and CDC Guidelines and Temperature is taken upon arrival

Ability to commute/relocate:

  • Austin, TX 78759: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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