Customer Service Representative--DOJ
Job description
CGS is seeking a Customer Service Representative to support a large federal agency in a fully remote help-desk role. The ideal candidate will have some customer relation experience, be able to handle data entry and a large amount of phone calls and be able to clear a federal background check in order to gain a federal security clearance.
Job functions will include:
- Answering phone calls
- Assisting individuals with tasks such as password resets, and account set-up
- Following a script in order to assist individuals visiting the agency website
Required skills, knowledge, and abilities include:
- High school diploma
- Ability to clear a federal background check
THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:
- Prior experience working in a help-desk setting
- Experience working in the customer service industry
- Prior federal clearance is preferred
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world class personnel to deliver customized solutions that fit specific needs and solve the most challenging, dynamic problems. Our team emphasizes technical expertise and an empathy to public service to provide unique top tier support for our government engagements.
For more information about CGS please visit: https://www.cgsfederal.com
f8zf83hv9c
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.