As family-owned dealerships, Mercedes-Benz of Laguna Niguel and Mercedes-Benz of Foothill Ranch believe our employees are our greatest asset. With 50 years in business, we understand how important employees are and are constantly investing time and money to make sure that all its employees are at the very top of industry standards. It is an organization that is hyper-focused with training and empowering its employees so that they can deliver the best customer service possible. Our team enjoys an inviting culture and numerous opportunities for advancement. Training and on-the-job mentorship are company-wide focuses to help you grow both personally and professionally. We are committed to helping your career and adding to your resume because we know that happy employees lead to happier customers. We are always looking for new staff members who share our belief that each customer deserves a 5-star experience. Mercedes-Benz of Laguna Niguel has an immediate opening for a Part-Time Customer Service Representative/Scanner.

ABOUT THE POSITION:

The Customer Service Representative/Scanner is responsible for greeting and directing guests as well as providing basic information to guests. You will be the Dealership's front-line, first impression contact with guests.

BENEFITS:

• Medical, Dental and Vision Plan
• 401 Savings plan
• Employee discounts
• Paid Holidays
• Paid Time off
• Work Life balance
• Advancement opportunities
• Payroll direct deposit
• Opportunity to contribute to a flexible spending plan.
• Voluntary insurance plans.

PAY SCALE INFORMATION:

$18:00-$20:00 / hour

RESPONSIBILITIES:

Greet guests entering dealership.

Notify appropriate parties when guests are waiting.

Handle customer concerns with integrity and poise and take or refer the customer concerns to the appropriate individual for further assistance.

Prepare and Scan documents for archiving as needed

DESIRED SKILLS:

Professional appearance, demeanor, and professional communication skills (verbal and written) are required!

In this position you are responsible for interacting with many customers, management, and other employees.

Responsible as well as able to work efficiently with varying levels of supervision and direction

Highly organized, detailed, and resourceful.

Excellent customer service skills

QUALIFICATIONS:

Ability to coordinate activities and work as part of a team; read and comprehend instructions in the English language; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.

• WORK WEEK: M-F 8:00am- 5:00pm