Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

THIS POSITION IS AN ADDITION IN ANTICIPATION OF NEW CAPTIALLY FUNDED PROJECTS. IS CURRENTLY BUDGETED THROUGH 2025.

In addition, this position is currently not offering sponsorship, including but not limited to STEM OPT or H1B.

JOB SUMMARY: Formulates and applies advanced analytical approaches such as mathematical optimization, stochastic process models, econometric methods and decision analysis in the development of revenue management models and forecasts for pricing of Universal’s Products (Tickets, Express Pass, Foods, and Merchandise). Supports and guides Revenue Management Analysts on the use of advanced model development methodologies.

MAJOR RESPONSIBILITIES:

• Formulate and apply advanced analytical approaches such as mathematical optimization, stochastic process models, econometric methods and decision analysis in the development of revenue management models for Universal Express, Foods, and Merchandise. Support and guide Revenue Management Analysts on the use of advanced model development methodologies.
• Develop strategies that will drive optimal pricing decision making and lead to incremental operating cash flow.
• Establish key performance tracking metrics and monitor ongoing performance; validate and optimize revenue management system assumptions and setting on an ongoing basis. Test new products, adjust price and calculate demand sensitivity to make recommendations and implement changes to optimize profitability. Measure market response at the product and category levels.
• Provide weekly and annual pricing recommendations, collaborate with product owners to refine pricing decisions. Develop and maintain dashboards and reporting to further enhance visibility and transparency to the modeling and performance.
• Trouble shoot forecast and optimization anomalies with revenue management team through the use of statistical and mathematical optimization models. Develop testing to explain and or reduce these anomalies.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE: Develops Revenue Management models and pricing solutions for Universal Orlando’s products, Entrance Tickets and Express Passes, Food and Beverage Products, Retail Merchandise, and other ancillary products, across all domestic parks sales channels.

EDUCATION: Master’s degree in related area of study required, such as Data Science, Data Analytics, Management Science, Operations Research, Mathematics, Statistics, or other STEM related.

EXPERIENCE: Minimum 2 years of Data Science experience strongly preferred; up to 5+ years of relatable experience a plus. Hands on experience creating Predictive Models are needed. May consider an entry level Associate Data Scientist career level professional if candidate possess Master’s degree in related field + Data Science Internship, with training in Predictive Modelling.

SKILLS:

• Machine Learning, Data Modelling / Predictive Models, and Forecasting
• Python/R, Programming SQL, Cloud-based computing AWS or Azure
• Strong critical thinking and problem solving skills
• The ability to work through complex problems
• Capable of communicating and expressing ideas clearly and concisely, in both written and oral formats.
• Strong interpersonal, technical and presentation skills required.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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