Job description

Delivery Driver Job Description

Summary: The Delivery Driver is responsible for driving delivery products to customers. The Delivery Driver will report to and notify the Chief Marketing Officer of any needs within the division. Essential to this role is having exemplary customer service skills, self-motivation, clear ability to complete tasks, project management capability, and interpersonal skills.

Pay range is $18.00-$19.00 hourly plus TIPS!

Essential Duties and Responsibilities:

• Deliver cultivated products to our customers in an efficient timely manner.

• Maintain full compliance with all associated regulatory bodies.

• Maintain ongoing communication with the proper departments as it relates to customer deliveries.

• Handle customer concerns or issues at the time of delivery and work with the appropriate department or manager to resolve customer concerns promptly.

• Verify orders at the time of delivery.

• Create and abide by the most efficient route plans for delivery.

• Verify and collect payments at time of delivery, per the designated process.

• Participate in ongoing education and professional development opportunities.

• Work collectively and respectfully with other team members.

• 2+ years of experience as a delivery driver. Experience with customer service, invoice handling, and cash handling is also preferred.

• Experience in a retail, hospitality, and sales setting is required.

• Good interpersonal skills and proven ability to positively influence customers; must be capable of effectively interacting at all levels in the organization.

• Ability to work in a fast-paced environment, manage high stress situations, and be flexible and adaptable when a situation requires it.

• Must be capable of driving over the course of several hours at a time.

• Must have a clean driving record and must be committed to safety, vigilance, and defensive driving practices.

• Excellent communication skills and leadership both verbally and through written media. Must be able to handle constructive criticism and guidance and offer the same to others in the department.

• At least 21 years of age and authorized to work in the US.

• Proper employment documentation; reliable transportation and valid driver's license.
• Environmental Requirements and Exposure, depending on work location

Requirements:

• 2 years of previous retail experience.
• Current State issued ID
• Experience in reading and understanding data and translating it to actionable items
• Passionate about customer service
• Continuously seek opportunities to improve customer experience.
• Extremely organized, with strong time management skills and ability to multi-task
• Quick learner with strong problem-solving skills and a natural talent for process improvement
• Strong communicator and active listener who comes with an open mind and the ability to effectively incorporate store partners in key decisions

*Great store discounts!*

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• MED Badge (Required)
• Driver's License (Required)

Work Location: One location

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