Job description

Responsibilities for Sr Desktop Support Technician(VIP)
At least 15 - 20 years' experience
Support of Executive suite is a must
ServiceNow Experience a must
Some A/V support
Bi-lingual required
CompuCom Senior Executive Support Engineer (“Sr Desktop Engineer”) will deliver:
Break/Fix
Deskside Software Support
IMAC, and Smart Hands Services to a mutually agreed group of End Users
designated as Executives.
The Sr Desktop Engineer provided to perform the Services should possess
experience supporting executives in a corporate campus environment.
Training shift will be 9a - 6p but permanent shift will be 7a - 4p.
Reliable transportation is a must

Qualifications for Desktop Support Technician
 CompTIA A+
 5+ years of proven deskside support experience working in a fast-paced enterprise
environment
 Time-management skills and the ability to establish reasonable and attainable
deadlines for resolution. Achieves SLA attainment rate of 90% or above
 Extensive experience working with Windows 7/10 and Mac OS
 Ability to prioritize and manage several milestones and projects efficiently
 Professional written and interpersonal skills are essential when communicating with
customers and end users
 Experience installing and configuring computer systems and applications for a large
company
 Experience supporting a conference room with familiarity in AV hardware/software
 ServiceNow experience preferred
 Bi-lingual preferred English/Spanish

Service Now, C-Suite experience and past A/V support is required. Candidate MUST also be bi-lingual| Heavy Apple/MAC and Windows experience with troubleshooting| Please be sure that all requirements are visible on the resume | OT and OC should be expected | exact location: 9405 NW 41st ST Doral, FL 33178 | Initial interviews will start next week At least 15 - 20 years' experience Support of Executive suite is a must ServiceNow Experience a must Some A/V support Bi-lingual required CompuCom Senior Executive Support Engineer (“Sr Desktop Engineer”) will deliver: Break/Fix Deskside Software Support IMAC, and Smart Hands Services to a mutually agreed group of End Users designated as Executives. The Sr Desktop Engineer provided to perform the Services should possess experience supporting executives in a corporate campus environment. Training shift will be 9a - 6p but permanent shift will be 7a - 4p. Reliable transportation is a must

Certification

Apple and 7 years

CompTIA A+ and 5 years

Deskside Support Experience and 10 years

Imaging Experience and 10 years

Windows 10 Certification/Experience and 10 years

Microsoft Windows and 10 years

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• 1. How far you live from UNIVISION : 9405 NW 41st ST, Doral and how will you commute daily

2. How many years of Desktop Support experience do you have?
3. Are you A+ / Dell or eq certified?
4. Are you fully vaccinated for COVID?
5. Do you give AA2IT the exclusive right to represent to Compucom req ID: CMPCJP00058968

Experience:

• Desktop support: 10 years (Required)

Work Location: In person

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