Job description

Director, Facility Services
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Reports to: VP, Department / Operating Company*

Facility Solutions Group (FSG) is dedicated to timeless contribution and service in lighting, electrical,
energy, and technology fields. Our mission is to consistently provide our customers with superior
value through quality products, services and support by contributing to the quality of life of all
employees.

As one of the nation’s largest single-source providers of lighting and electrical products, electrical
services, electrical construction, and energy management solutions we are expanding our staff and
seeking a Director of Facility Services to join the FSG team, based in San Antonio, Texas.
The Director of Facility Services will provide leadership, management, and vision to ensure that the
company delivers exceptional outcomes to meet company objectives. He / She will oversee sales
and operations for all business activity that is under the Facility Services business within FSG. This
is the leadership position for employees that fall under this business line and will be responsible for
all sales and operations activity.
Primary Responsibilities:

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Successful implementation of FSG Sales Structure.

• Work with Vice President to maximize sales operations performance and assure proper levels of

support to meet customer needs.

• Assure that operations are adequately staffed to implement awarded projects with excellence.
• Manage day-to-day divisional business operations for distribution and services.
• Accountable for overall growth and profitability of the Distribution and Services Business.
• Attend meetings with sales teams and develop relationships with the largest FSG customers in

the market.

• Attending networking events and trade shows.
• Ensure the delivery of sales targets through individual recognition, performance review, people
• management and reward.
• Determine the branches’ ability to meet gross profit and annual forecasts by analyzing trends

and results and implementing marketing strategies.

• Develop sales action plans to facilitate the implementation of the sales strategy.
• Maintain technical and professional knowledge by reviewing professional publications,

participating in professional societies and establishing personal networks.

• Establish sales objectives by projecting expected sales volume and forecasting and developing

sales budgets.

• Develop and implement new programs, sales initiatives, and strategies to capture key

demographics.

• Organize training for all new staff.
• Weekly meetings with sales and operations leaders.
• Take ownership of customer issues and drives to resolution.
• Ability to communicate and comprehend positions and interests, manage conflict develop

alternatives and compromise appropriately.

• Assuring compliance in FSG CRM “Engage”.
• Refine and enforce high standards for customer service.
• Regularly evaluate operating procedures and create best practices.
• Set challenging and realistic goals for growth, performance, and profitability

Qualifications:

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Ideally 2+ years of experience in Sales and/or Services; Electrical a major plus

• Ideally 2+ years in a leadership level capacity including P&L management.
• Analytical and with strong attention to details.
• Demonstrated skills for achieving or surpassing results against standards of excellence.
• Shows a passion for improving the delivery of solutions with a commitment to continuous

improvement.

• Proven skills to cultivate long-term, sustainable, value-based relationships with customers, that

elevates revenue and cost savings opportunities.

• Demonstrated ability to negotiate by collaborating with others to arrive at a conclusion using

compromise, persuasion, and influence and rationale, both internally and externally.

• Demonstrated ability to develop and leverage partnerships to drive the strategic plan.
• Consistently demonstrates alignment to organizational strategy to advance opportunities.
• Strong Organizational Skills.

Other requirements or competencies:

• Strong computer skills and ability to learn and adopt new technologies.
• Ability to assess and develop talent pipelines.
• High personal integrity and have the ability to instill the same in others.
• Positive and upbeat in a team environment a motivator.
• Organized, efficient time use / management.
• Continually seek ways to improve self and company.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Location: 3003 NE Loop 410,Suite 103, San Antonio, TX 78218

Job Type: Full-time

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