Job description
Job Title: Director of Operations, NA
Job Location: Durham, NC
Reports to: President, IPSA
About the Company:
IPS Adhesives (IPSA) is a global supplier of adhesive and related solutions to a wide variety of markets. For over 65 years, we’ve invested in innovation that provides uniquely specialized bonding solutions that are shaping the future of leading-edge assembly and construction design. Our brands are trusted worldwide by kitchen, bedroom and bathroom fitters, sign and display assembly operations, structural partners working in transportation, construction, boat building, and more. Through these innovative performance and environmentally conscious-led solutions, we believe we can also help improve the lives of people working in these industries for generations to come.
IPS Adhesives (IPSA) is a global supplier of adhesive and related solutions to a wide variety of markets. For over 65 years, we’ve invested in innovation that provides uniquely specialized bonding solutions that are shaping the future of leading-edge assembly and construction design. Our brands are trusted worldwide by kitchen, bedroom and bathroom fitters, sign and display assembly operations, structural partners working in transportation, construction, boat building, and more. Through these innovative performance and environmentally conscious-led solutions, we believe we can also help improve the lives of people working in these industries for generations to come.
Visit www.ipsadhesives.com for more information.
Overview:
IPSA is seeking a talented Director of Operations to direct the company’s manufacturing organization through an on-going period of significant growth, business processes evolution, and cultural transformation. Accordingly, the role requires a hands-on, yet strategically minded, leader with the breadth and depth of experience necessary to successfully guide the company through its next phases of growth.
Overview:
IPSA is seeking a talented Director of Operations to direct the company’s manufacturing organization through an on-going period of significant growth, business processes evolution, and cultural transformation. Accordingly, the role requires a hands-on, yet strategically minded, leader with the breadth and depth of experience necessary to successfully guide the company through its next phases of growth.
As an integral member of IPSA’s Leadership Team, the incumbent will serve as a vital contributor to the development of business strategy, and the achievement of financial and operational performance. As such, the role requires strong strategic perspective, operational leadership, business decision-making, and organizational development capabilities.
Utilizing a strong, effective, and engaging leadership style and the thoughtful application of lean methodologies, the Director of Operations will be responsible for establishing world-class manufacturing operations, achieving continuous improvements in safety, quality, delivery and cost performance, developing a highly skilled, motivated and engaged workforce, and creating a high-performance/high-expectation operating culture.
Reporting to the President, IPSA, the Director of Operations will have full-scope responsibility for the North American operations of IPS Adhesives based in Durham, NC and Largo, FL. Functional areas of responsibility include Production Planning and Management, Shipping, Receiving and Logistics Management, Manufacturing, Business System Improvement, Quality, and Employee Safety, Health and Environmental Compliance.
Duties and Responsibilities:
- Direct day-to-day manufacturing operations to efficiently and effectively support the achievement of company operational and financial goals, while proactively preparing the organization to successfully attain longer-term strategic goals.
- Closely monitor and report operating performance against the financial plan and, where appropriate, make adjustments to capitalize on emerging opportunities or changing conditions.
- Actively champion continuous process improvement efforts across all aspects of operations and ensure that manufacturing facilities are properly and consistently applying lean tools and methodologies (e.g. – Kaizen, VSM, standard work, etc.) to drive quality, deliver, and productivity improvements.
- Plan the use of human resources, organize recruitment and placement of required staff, establish organizational structures, delegate tasks and accountabilities, establish work schedules, manage operational supervisors including monitoring and evaluating performance. Optimize associate development and utilization, and ensure effective participation in continuous improvement efforts
- Work in close partnership and collaboration with other functional leaders, at all levels of the organization, to provide strategic, operational and tactical support on cross-functional business issues.
- Provide strategic input to top management including development of strategic plans for operational activities as well as implementation and management of operational plans.
- Maintain a safe work environment that meets and/or exceeds all applicable regulatory and environmental requirements.
- Deliver quality products that meets and/or exceeds all applicable customer expectations and product specifications.
Education and/or Work Experience Requirements:
- Bachelor’s degree in business, engineering or other technical related discipline is required; MBA or other relevant advanced degree is preferred
- 10+ years experience leading a manufacturing / production operation.
- Manufacturing experience in adhesives, chemicals, coating, kit manufacturing or hazardous materials industry preferred but not required.
- Prior experience in a high-performance/high-expectation operating environment with demonstrated expertise in leading the successful utilization of lean principle and continuous process improvement methodologies is required – preferably some formal qualification such as Six Sigma or experience in leading Kaizens.
- Knowledge and experience in organizational effectiveness and operations management
- Knowledge of business and management principles and practices
- Experience of developing budgets, based on forecasts and knowledge of financial and accounting principles and practices
- Experience of project management principles and practices
- Knowledge of manufacturing quality standards
Critical Competencies:
- Strategic Thinking: The overarching skill needed is strategic thinking and a “general management” mindset. The Director of Operations will contribute to the formation of IPSA’s strategic plan, including the development of long-range operational capabilities. This will require proactive thinking to address evolving business challenges associated with rapid growth and changing market conditions.
- Business Acumen: As an integral member of the senior leadership team, the Director of Operations will be expected to weigh in on a wide range of business issues. Having a solid understanding of the company’s business model, customer base, value proposition, business processes, and financial statements is critical to providing this input in an intelligent and credible manner.
- Analytical Decision Making: The Director of Operations must effectively use analytical and problem solving skills that assist business decision-making. Compiling, analyzing, and using appropriate data to support ideas and facilitate decision-making is crucial as is the ability to balance meeting short-term business goals without sacrificing or negatively impacting long-term business prospects.
- Engaging Leadership Style: The Director of Operations must exhibit a strong, confident and engaging leadership style. The incumbent must display strong, authentic interpersonal and communications skills, and an ability to quickly establish trust with a diverse workforce.
- Lean / Continuous Improvement Mindset: The Director of Operations must exhibit a genuine commitment to continuous improvement, with a passion to teach others how to apply lean tools to achieve better results. The incumbent must have an appropriate sensitivity to cultural issues impacting the lean transformation process and a demonstrated ability to successfully overcome associated barriers.
- Culture Change Capabilities: As a key member of the senior leadership team, the Director of Operations will play a very active and important role in driving positive cultural changes to achieve operational excellence across the enterprise. As such, the incumbent must have an in-depth understanding of how to establish and maintain a high-expectation/high performance culture as well as the interpersonal and leadership skills necessary to create followership and successfully guide the transformation process.
- Results Orientation / Personal Accountability: The Director of Operations must place a premium value on results, not activity or effort, with a bias for driving breakthrough performance, not incremental gain. The incumbent must reflect a high degree of personal accountability, ownership and integrity.
- Sense of Urgency / Bias for Action: The Director of Operations will exhibit a strong sense of urgency and bias for action, as opposed to over-thinking or over-planning. Done intelligently, not recklessly, this action orientation, coupled with an ability to quickly adjust course as needed, drives agility.
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