Grade: T25

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A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary

Reporting to the Senior Associate Athletics Director for External Operations, the Director of Ticket Operations, will be the primary administrator of the Athletic Ticket Office operations and be responsible for planning and execution of all aspects of ticket operations, distribution, and delivery. As the primary administrator, the individual will be responsible for the setup, management, and maintenance of all ticketing operations within the Ticketmaster (Archtics) and Paciolan ticketing systems for Temple Athletics including, but not limited to packages that include full season tickets, partial season tickets, group tickets, corporate tickets, special packages, single-game tickets as well as database administration. The Director of Ticket Operations also performs other duties as assigned.

At Temple, you will find it easy to fit in while staying true to yourself. We value what makes each employee unique and strive to maintain a culture of diversity and inclusion. As an employee, you will enjoy our collaborative team-based culture that values innovation and creativity.

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Required Education & Experience:
Bachelor's degree and least three years of post-undergraduate experience in ticket operations. Previous background with Paciolan and/or Ticketmaster Archtics ticket software. An equivalent combination of education and experience may be considered.

This position requires a background check.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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