Job description

Caribtrans in Medley (Miami), Florida is seeking a Documentation Specialist to join our team of professionals!

Tropical shipping was originally established in 1954 and today it is the leader in the ocean freight industry and the largest containerized carrier in the Caribbean region. From Canada to South Florida, we operate state-of-the-art vessel fleets and facilities. With a world-wide client base, Tropical Shipping moves millions of tons of cargo throughout the world. Tropical employs more then 900 team members in various countries in a variety of positions such as: Accounting, Purchasing, Logistics, Warehouse Operations, Marine Operations, Maintenance and so much more! Tropical is dedicated to our team members and have built a culture of diversity, fun and excellence. We are committed to our Tropical Shipping team and the families they support. Come and apply today!

The ideal candidate will possess strong communication skills, accountability, a solid work ethic and commitment to excellence.

This role is responsible for shipment verification process from tally receipt until cargo is cleared to load. Maintains successive customer contact to expedite cargo movement to clear to load status, ensuring appropriate export documents have been received and verified. Coordinates documentation process from the time cargo physically received from shipper until cargo is available to Operations for loading in a container.

Responsibilities include, but are not limited to:

• Retrieves invoice to perform shipment verification process. Determines if all documents required to prepare cargo for shipment are received.
• Prepares bonds, when necessary, to expedite shipment
• Contacts customers to resolve any discrepancies identified in shipment verification process.
• Communicates with shipper to facilitate cargo movement. Identifies customer requirements and ensures service levels meet expectations when delivered.
• Communicates with the Warehouse Manager to correct errors discovered from the receiving process. Ensures corrections are made and information documented for proper follow up within Receiving Department
• Appropriately files all unresolved invoices and tallies ensuring easy retrieval by all team members
• Coordinates all day of sail exceptions with Receiving and Loading departments to minimize disruption to normal work flow
• Verifies all inland trucking collect charges have been paid or are properly processed for payment. Confirms information input into appropriate company business systems reflects the proper charges and payment amounts.
• Advises customers of the information Tropical requires to expedite cargo shipments with minimal or no delay.
• Performs all other duties as assigned

Educational Requirements:

• High School Diploma or equivalent

Experience Requirements:

• 2 years general business or office experience

Physical Requirements:

• Office environment- ability to sit for long periods of time and use a computer.

Other Requirements:

• Valid drivers license

Benefits:

• Competitive Pay
• Free Medical insurance for employee & dependents (Immediate eligibility)
• Dental, Vision, Life, Short-term & Long term insurance available at great rates
• Annual Incentive Bonuses for ALL team members
• 401(k) retirement plan with company generous company match
• Tuition Reimbursement
• Employee Recognition Programs and events
• Employee Discounts
• Paid Time Off & Holiday Pay
• Casual work environment and so much more!!!

For a complete list of our job postings go to:https://www.tropical.com/careers.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
N/A

Ability to commute/relocate:

• Miami, FL 33178: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you aware this is NOT a remote position?

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Preferred)
• documentation: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• US Driver's License (Required)

Work Location: In person

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