Job description

POSITION SUMMARY: Under general supervision, the Enrollment and Eligibility Specialist will manage all aspects of member enrollment and eligibility operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review enrollment information submitted by client for accuracy such as but not limited to:
• New Hires
• Open Enrollment elections
• Enrollment changes due to life events
• Terminations

• Enter eligibility data timely and accurately into the claims system.
• Process and prepare Notification Forms, enrollments and eligibility determinations, client billing/invoices, and Member ID cards.
• Prepare, audit and distribute monthly Administrative invoices.
• Assist both internal and external clients regarding eligibility inquiries for both active employees and COBRA participants.
• Maintain effective security and confidential operations and adhere to HIPAA and applicable privacy laws and regulations.
• Ensure regular attendance in accordance with hours of operations are essential functions of the job.
• Adhere to all company policies and procedures.

• Perform other duties as assigned

EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax machine and other office equipment.
SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire required.
QUALIFICATIONS REQUIRED
Education / Experience:

• High school diploma or GED required, and
• Minimum one year experience in benefit eligibility and enrollment operations

Knowledge, Skills and Abilities:

• Proficiency in Microsoft Word and Excel
• Exceptional organizational skills
• Ability to multi-task
• Strong communicational skills
• Networking ability
• Able to follow instructions and follow up with deadlines
• Ability to interact professionally via email, phone and in person
• Highly detail oriented, exhibit excellent problem solving skills and able to consistently perform at minimum or higher production.
• Extremely dependable and reliable; able to adapt to changes
• Must have a positive attitude towards work and co-workers.
• Excellent communication skills both verbal and written are necessary
• Ability to work independently as well as being a team player
• Must be a professional who demonstrates an understanding of confidentiality as it may relate to participants, coworkers and TRISTAR

• Ability to work with a variety of people and departments as requested
• Ability to maintain composure under stressful conditions
• Ability to communicate in English clearly and concisely, both orally and in writing
• Ability to perform duties with awareness of all TRISTAR requirements and policies
• Understanding of confidentiality and commitment to abide by confidentiality regulations
• Understand the importance of practicing good ergonomics in the workplace

Location: 3900 Westown Pkwy,Suite C, West Des Moines, IA 50266

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.