Job description
Smithville, an established and trusted Internet, Voice, Security, and Enterprise data services provider, is seeking an
Enterprise Sales Executive. Recognized nationally as a Top 100 broadband provider, we pride ourselves on our ability to provide our customers with excellent customer service and prompt solutions to their needs. While the company has grown to be Indiana’s largest privately held telecommunications company, its core family-focused values make it unique. Smithville maintains more than 3,000 miles of high-capacity fiber in Indiana and a 100 Gigabit fiber ring with full redundancy that serves large-scale businesses and enterprise-level operations.
As part of the Sales department and under the general direction of the Vice President of Commercial Sales, the Enterprise Sales Executive is responsible for all sales functions within an assigned territory. These sales functions include but are not limited to executing sales strategy, forecasting, identifying needs, soliciting, securing contracts from potential and existing customers, and providing customer service throughout the customer lifecycle for our internet, voice ,and other services in all segments of our enterprise customer markets.
- Territory assignments include Southern and/or Central Indiana
- This opportunity is a hybrid role that requires onsite work when attending weekly sales meetings, one-on-one coaching sessions with manager, assigned training, and other events
- Access to a company pool vehicle during regular business hours
- Annual base salary with uncapped commissions potential!!
RESPONSIBILITIES
- Acquiring new business by prospecting for new customers in the assigned territory (via telephone calls, door-to-door, emails, letters, social media, and networking) (35%)
- Leveraging relationships via referral and key industry partners
- Gaining referrals from current customers
- Participating in marketing demand generation initiatives
- Organizing internal resources appropriate to each customer opportunity
- Attending community events
- Providing consultative selling solutions to both new and existing customers (30%)
- Cross-selling new products and services
- Building long-term, mutually beneficial relationships with all influencers while understanding their budgeting needs
- Challenging conventional thinking to enhance credibility and establish differentiation from competitors
- Delivering customized solutions which meet customer expectations
- Sales forecasting, meeting and exceeding company sales metrics by gaining profitable business (15%)
- Building and maintaining a consistent sales funnel and pipeline or opportunities
- Tracking relevant productivity metrics and adjusting activity
- Submitting activity and results reports on time
- Managing sales opportunities through CRM (Salesforce) to help drive the sales process
- Submitting accurate orders promptly
- Maintaining and strengthening relationships with existing customers (10%)
- Being resourceful and taking the initiative to resolve customer issues
- Developing a relationship with partners to build a professional network in territory to educate the business community
- Following-up to ensure customer satisfaction
- Pursuing professional and personal development to ensure competitive knowledge of industry products (5%)
- Improving business acumen and professional capability
- Communicating and collaborating with other internal teams
- Listening to learn all critical business issues
- Other duties as assigned (5%)
QUALIFICATIONS
- Bachelor's degree required or an acceptable combination of education and experience
- 5+ years of experience in negotiating and closing commercial sales, while building and maintaining long-term business relationships
- Familiarity with the telecommunications industry and/or knowledge of fiber optic internet, voice services and other products
- Strong understanding and experience in services such as VOIP, fiber-option solutions, broadband, and dark fiber leases
- Excellent interpersonal and effective communication skills
- Ability to effectively work with internal departments and cross-functional teams
- Customer-focused, with understanding of overall business needs and costs
- Comfortable meeting customers at their locations, including business, home, or other sites
- Self-directed and results driven, excellent time management skills
- Experience with identifying, prospecting, and penetrating defined base of accounts
- Outstanding organizational skills
- Experience working in Salesforce or other equivalent CRM
- Must
- Salesforce experience is a plus
- Proficient in Excel, Word, PowerPoint, Adobe Reader, and Outlook
- Indiana operator’s license, with driving record acceptable to our insurer
- Ability to work outside of regular business hours when needed
BENEFIT HIGHLIGHTS
- Market-competitive base salary with uncapped commissions potential
- Cost-effective, low-cost healthcare coverage including medical, prescription, vision, and other voluntary insurance options
- Employer-Paid: Your base dental insurance, term life insurance, and long-term disability insurance
- Health Savings Account with substantial annual company contributions
- 401(k) Retirement Savings Plan with a rich company match
- Generous Paid Time Off (PTO) program
- Paid holidays
- Tuition reimbursement program
- Professional development opportunities
- Discounted company products and services
Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal opportunity employer. www.smithville.com/careers
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