Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

- Medical, Dental, and Vision Insurance; we also offer a company-paid
health care concierge service to help navigate our health plan to make the
best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift
cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career

We are looking for a talented individual…

To join our team as a Residential Energy Auditor! We are looking for a talented individual to join our team as a Residential Energy Auditor servicing the Philadelphia metropolitan area. Ideal candidates are tech-savvy, self-motivated, go-getters who are responsible, accountable, and reliable to meet our customer needs!

As an Energy Auditor, you will act as a program and company representative to residential and retail customers, install products, conduct energy efficiency assessments, audits, post-installation verifications and other technical data gathering activities. You will share your enthusiasm to educate and motivate customers to take the next step in their energy efficiency journey, helping them increase their comfort level, reduce carbon emissions, and save money.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this exciting career opportunity, you’re a great match if you can…

• Conduct work in compliance with company and OSHA safety procedures.
• Travel throughout a defined territory.
• Serve as the primary point of contact for participating residential and retail customers.
• Be responsible for conducting on-site energy audits and assessments for residential customers in an efficient, professional, and timely fashion.
• Auditing includes completion of a full home inspection to determine energy efficiency needs, completion of various safety tests, installation of direct install measures (such as installing/replacing lightbulbs, showerheads, and power strips, etc..), and providing energy education to customers.
• Motivate customers to reduce energy usage, increase sustainability, and invest in energy efficiency upgrades utilizing our participating contractor network and program incentives.
• Provide excellent customer service and immediate benefit by installing energy-saving products, and help customers take advantage of program offerings.
• Troubleshoot technical problems and issues and recommend solutions.
• Identify, communicate, and document health and/or safety concerns such as gas leaks, carbon monoxide, mold, and asbestos.
• Record audit data using a mobile device and provide customers with a summary report.
• Initiate and log follow-up phone calls and emails to customers and contractors.
• Act as local, on-site program and company representative to customers and retailers to encourage participation in the program and overcome barriers.
• Promote energy-efficient products to retail associates and consumers through in-store merchandising, promotions, and training.
• Verify and document product activation and log pricing data.
• Train retailer staff on technical specifications and program requirements, communicate program changes.
• Schedule promotion events and document customer and retailer interactions.
• Manage and promptly resolve customer and retailer concerns.
• Create and maintain a site visit schedule.
• Analyze and review reports, spreadsheets, and program databases for accuracy, completeness, and errors.
• Participate in regularly scheduled team meetings.
• Work autonomously and communicate the progress of tasks and projects.
• Some weekend and evening hours required.
• Perform other duties as assigned.

In this exciting career opportunity, you will have…

• High school diploma or equivalent required
• Relevant industry experience preferred
• BPI Certification preferred

CLEAResult continues to be committed to the health and safety of all employees, customers, partners and the communities we serve. As we prioritize hiring of talent for essential positions that meet the critical needs of our customers, we intend to continue supporting the fight to end the pandemic. Employees’ health and safety while meeting client expectations remains our top priority.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Newtown, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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