Job description

Experienced Automotive Warranty Administrator

Sam Galloway Ford-Lincoln is seeking an experienced Warranty Administrator. Our ideal candidate will have previous automotive accounting experience. The ideal candidate will also be able to pay excellent attention to detail and have the ability to multi-task in a busy environment.

About Sam Galloway Ford-Lincoln

Sam Galloway Ford Lincoln is a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society, the preservation of the Edison-Ford Winter Estates and the Community Cooperative Ministries (The Soup Kitchen), to name a few.

Job Responsibilities

• Knows and understands the manufacturer warranty policies and procedures manual
• Establishes and maintains a productive relationship with the manufacturer warranty representatives
• Reviews every warranty repair order for completion and accuracy
• Determines and enters the applicable labor operation codes, failure codes, and any other administrative data required
• Monitors the use of special warranty programs for any type of abuse; diagnosis time and straight time to name a few
• Reviews all returned and rejected warranty claims and prepares the repair orders for immediate re-submission
• Maintains a record of all claims submitted, returned, rejected, or paid
• Provides weekly reports to the Service Director regarding claim status

Job Requirements

• Previous warranty administrative experience "Minimum of 2 years"
• The individual must possess a high degree of personal ownership and accountability
• The individual must possess a high degree of integrity and professionalism
• The ability to work in a fast paced environment
• Ability to be analytical and multi-task
• Self-motivated enthusiastic presence in a team environment
• Team Player
• Excellent communication skills
• Reynolds and Reynolds experience is a plus but not required
• Ford-Lincoln experience is a plus but not required
• Must be able to pass a back ground check and drug screen

Benefits

• Family owned and operated
• Stability of an established company
• Experienced and tenured management staff
• Fast paced work environment
• Recently updated facility and equipment
• Weekly pay checks
• Paid vacation and holidays for full time employees
• Medical, dental, and vision plans
• Flexible medical spending account
• 401k
• Company paid life insurance

Job Type: Full-time

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