Job description

Job Overview

The Field Receptionist role will carry a significant amount of responsibility and will require a strong stakeholder with extensive front of house and customer service experience. The Field Receptionist holds responsibility to provide general administrative and clerical support. The receptionist is the initial point of contact for all those who visit the office. As such, it is crucial that this person exhibits professionalism and a positive attitude. 

How You Will Make An Impact

• Greet guests entering organization and notify host upon guest arrival  
• Provide excellent customer service to clients 
• Ensure project knowledge across the Reception team 
• Manage luggage check-in & storage and tagging system 

• Receive and route delivery items  
• Provide general administrative and clerical support 
• Provide support and coverage for team and/or special events, including badging  
• Manage high volume lobby while simultaneously keeping reception area organized  
• Collect candidate applications, including NDA, and route to appropriate party  

• Arrange for ground transportation as needed 
• Provide coverage for other receptionists for lunch and time off as needed  
• Support additional projects and duties as assigned 
• Provide excellent multi-tasking and customer service skills

What You Will Need To Succeed

• High School Diploma or GED required
• A minimum one-year experience in a customer service setting required
• A minimum one-year experience working within MS Office Suite and Outlook required
• Excellent oral and written communication skills

• Assertiveness, with strong influencing skills
• Ability to interact effectively at various professional levels and across diverse cultures
• Action oriented with a passion for getting things done quickly, efficiently and properly 

Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. 

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

*Job description is subject to change.

Job Type: Full-time

Pay: Up to $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
*Please note, Proof of vaccination is required.

Ability to commute/relocate:

• Bellevue, WA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)
• Microsoft Outlook Calendar: 1 year (Preferred)

Work Location: One location

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