Job description
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt tableside service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Greet guests in a positive, friendly manner, making them feel welcome
- Expedite food from the kitchen to the table as dictated by the sequence of service and by the Chef or kitchen expeditor
- Describe food upon placement on the table, answering questions pertaining to the dishes
- Describe menu features as needed (include changes and additions)
- Communicate with the expeditor to ensure delivery of food to the correct table and position
- Perform assigned open and closing side-work
- Communicate needs of the guest to kitchen and management, inform management of guest reactions and comments and assist management to ensure smooth operation and quality service
- Check dining area, tables, and chairs for cleanliness, maintain cleanliness and organization of station and service area
MINIMUM REQUIREMENTS:
- Work varied shifts, including weekends and holidays
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- Health Card | Food Handler Card
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledgeable of food and menu preparation
- Ability to multi-task and work well in a fast-paced, team-oriented environment
- Effective listening abilities with strong judgment skills
- Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
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