Food Service Director
Job description
ABOUT GENUINE FOODS
At Genuine Foods we create nourishing food environments at schools, higher education, and healthcare facilities through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity, and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. We bring hospitality techniques to school environments, and value experience in the hospitality industry.
JOB DESCRIPTION OVERVIEW
The Food Service Director plays an important operational, quality control, culinary, and day-to-day leadership role. The Food Service Director helps oversee cafeteria-based staff and service operations at a higher education setting. This person is an ambassador for Genuine Foods to grow and maintain relationships with customers and partners. The ideal candidate enjoys working in a team environment, has customer service and culinary orientation and has experience supervising others. Most importantly, the Food Service Director is committed to Genuine Foods’ mission to use food to improve lives and build community and is passionate about serving students and educators. We are a fun and supportive team that values and respects each other.
ESSENTIAL RESPONSIBILITIES
- Conducts daily site check to observe food service operations including food preparation, kitchen facilities, food safety, student engagement, and customer service
- Responsible for ensuring that P+L is being managed and making adjustments as needed to ensure the location is profitable and running efficiently.
- Manage all members of the team as direct reports to ensure that all tasks are being completed correctly and to Genuine standards.
- Enhances culinary operations at all sites.
- Fills in for food servers in the event of absence.
- Proactively communicates to the management team good performance by food servers and performance that needs improvement
- Immediately informs management team to any culinary or operations issues that need their attention
- Proactively collaborates with food servers and the culinary and operations team to develop creative, school-specific solutions to ensure we can deliver the best possible service.
- Collaborate with HR to communicate any staffings needs.
- Trains staff on standardized policies and procedures (e.g., clocking-in/out, using project management tools to document meals, practicing FIFO, accurately completing production records, taking physical inventory weekly, ensuring monthly menus are posted etc.)
- Other duties as assigned to ensure Genuine standards are being met
ESSENTIAL QUALIFICATIONS
- Minimum 3 years of experience as a supervisor in a mid/high volume food service facility or restaurant.
- Culinary degree preferred, or A.A. Degree plus related experience
- Financial, budgetary, accounting, and computational skills.
- ServSafe® Certified
- Proficient computer skills including email, the Internet and other necessary computer programs.
- Attention to detail and excellent communication, organization, and interpersonal skills
- Positive attitude, strong work ethic and level headedness
- Able to climb stairs and lift up to 50 lbs
- Self-motivated, able to lead and be a proactive problem solver
- Committed to Genuine Foods’ mission to use food to help students enhance their minds, bodies, and happiness
WHY GENUINE FOODS?
- Bonus Potential
- Paid Time Off, Holiday Pay
- Medical, Vision & Dental benefits.
- Get in on the ground floor of a growing company.
GENUINE VALUES
TRUSTWORTHINESS: We operate by our commitment to integrity,reliability, and
consistency. Our clients deserve our very best—every single time.
PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results and can immediately identify solutions. We learn from our mistakes.No excuses.
PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's
backbone of hospitality. Every person matters and every person is seen.
TRANSPARENCY: We are proud to offer openness and candor in every aspect of our
business—from service standards,to purchasing,to financials. That’s what successful
partnerships are based on.
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