Job description

Position pays $15.25/hour plus other performance and attendance based incentives

Front Desk Agent - $500 Sign Bonuses ($250 paid after 30 days; $250 after 90 days)
Currently we are looking for future award winning individuals with a passion for service, outgoing personalities, and the drive to be the best Guest Service Agents.

Please apply directly on our company website at: careers-phg.icims.com/jobs

• 2nd shift position (Typical shifts are 3pm - 11pm & 4pm - Midnight)
• Candidates must be available to work weekends and holidays to meet business demands

Benefits for FULL TIME including uniforms provided, 401k with MATCHING, PTO and SICK PAY, PAID HOLIDAYS, Associate Recognition Programs, and Marriott Travel Discounts. Medical, Dental, and Vision Insurance available after completion of 90 day waiting period, and wage increase at 1 year.

Job Responsibilities include:

• Greeting and registering guests. Assists in pre-registration and room blocking and prepares groups for arrivals.
• Navigate guests around local area, invoke discovery with recommendations for shopping, sight-seeing, eating and socializing.
• Resolving guest challenges and taking appropriate action to ensure 100% guest satisfaction.
• Processing payments according to procedures including authorization of all credit cards. Ensuring all cash, checks, and credit cards balance at the end of each shift.
• Professionally and politely answer questions and respond to any guests needs. Communicates internally with other departments when necessary to resolve a guest concern or request.
• Processing mail, shipping, receiving, storing of luggage, laundry, copying and faxing.

Job Requirements:

• Possess a positive and outgoing demeanor. Must have a natural talent for wanting to help people with problems no matter how large or small.
• Experience in Hotels and Hotel management strongly preferred.
• Fluent in English and able to speak in an articulate and professional manner.
• Ability to stand for 8 hours at a time, walk around the hotel and assist guests with luggage.
• Basic computer knowledge including Internet Explorer and Microsoft Office
• High school Diploma or equivalent.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Application Question(s):

• Are you willing to under go background check and drug screen in accordance with state and federal laws?

Experience:

• Front Desk / Hotel: 1 year (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.