Job description

Being in a work environment where you belong is what truly matters. We believe that team work is where its at and we also believe in having fun while we do it. Those are just a few things you can expect when you join our team.
This position is for a front desk associate from 2pm-10pm 5 days a week and weekends are required.

What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse guests.

• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Present and maintain a high standard of integrity, service, and hospitality to promote our culture to customers.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:
We seek friendly, highly organized communicators and multitaskers with these qualifications.

• Warm and friendly manner in relating to and interacting with the public
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change.
• Ability to speak and receive direction (written and verbal direction)
• Willingness and ability to work alone as scheduled

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Tuscola, IL 61953: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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