Job description
DESCRIPTION:
We are looking for a Front Desk Coordinator to join our team at our Parmer location. The ideal candidate will have a heart for serving others with a strong inclination for outstanding customer service! The schedule will be Thursday- Saturday 7:45am-8:00pm with four days off!
ABOUT LONGHORN IMAGING:
Longhorn Imaging Center is locally owned and operated right here in the heart of Texas. While we have only been open for 7 years, we already have 7 locations throughout the Austin and surrounding areas! With rapid growth comes endless possibilities for future opportunities within the company. The company not only values our teams feedback and ideas in all areas, we encourage it! Longhorn Imaging is committed to building a workplace environment that is focused on more than just productivity. The overall morale and culture of the company is something we are always mindful of and strive to constantly improve.
JOB RESPONSIBILITIES:
Provide the highest quality customer service to patients
Interact with patients in a professional and friendly manner
Check in patients and ensure completion of all necessary paperwork
Inbound and outbound phone calls to patients, attorney offices, & doctor offices
Thoroughly explain insurance benefits to patients and collect patient payments
Process emailed requests; records, patient follow ups, etc.
Maintain schedule and ensure that it stays fully booked
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
Ability to commute/relocate:
- Austin, TX 78727: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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