Job description

The front desk receptionist under the supervision of the office manager will provide administrative support in a fast paced environment while welcoming and greeting patients in person or over the phone.

Essential Duties and Responsibilities:

• Demonstrate a warm and outgoing personality with the ability to interact with patients in an effective and supportive manner.
• Respect and maintain privacy of patients while assuring patient confidentiality at all times.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Schedule patients for tests and consultations at referred facilities.
• Maintains patient demographics by obtaining, recording, and updating personal and insurance information.
• Utilize electronic health record as well as electronic practice management system.
• Answer telephones in a professional and courteous manner and relay information accordingly.
• Check patients in and out upon arrival and departure.
• Responsible for collecting patient co-payments and past due balances.
• Prepare patient referrals and obtain insurance pre-authorizations as needed.
• Assure the readiness of the reception area for each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours.
• Ability to multi-task, and utilize good time management

Skills/Qualifications:

• High school diploma or equivalent.
• Must have basic computer knowledge.
• Demonstrate attention to detail, flexibility, and organizational skills.
• Ability to work well under pressure.
• Must possess a cheerful disposition and provide quality customer service.
• Must be vaccinated against Covid-19

Schedule:

Monday: 7:45 AM - 5:00 PM

Tuesday: 7:45 AM - 5:00 PM

Wednesday: 7:45 AM - 5:00 PM

Thursday: 7:45 AM - 7:00/7:30 PM

Friday: Off

Saturday (one per month) 7:45 AM - 1:00PM

Job Type: Full-time

Pay: $16.38 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Middletown, MD 21769: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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