Job description

About us

Dreher and Associates is a small therapy/counseling business in Newport News, VA.
We‘re currently looking for 2 reliable employees. The job tasks include answering the front office phones, collecting copays, and scheduling appointments.
Schedule would be Monday-Friday 9am-3pm (20 hours per week).

Our work environment includes:

• Modern office setting

Our organization is seeking a qualified and professional Front Desk Receptionist to join our team. The ideal candidate has a combination of personal and professional skills that includes a warm and inviting personality as well as the ability to multi-task and take initiative. The Front Desk Receptionist must have the ability to balance a varied workload and adapt to constantly changing circumstances effectively, while fostering a positive work atmosphere.

Responsibilities:

• Answer multiple phones at once.
• Answer the phone within 120 seconds.
• Use voicemail properly.
• Interrupt higher-ups, or other employees when needed.
• Perform light office duties such as organizing mail and faxes.
• Provide primary customer service to clients, vendors and new employees.
• Handle incoming calls.

Job Type: Part-time

Pay: $12.50 - $13.50 per hour

Healthcare setting:

• Outpatient

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Newport News, VA 23607: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

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