Front Office Agent

Full Time
Arlington, VA 22213
$12.56 - $15.00 an hour
Posted
Job description

What you will be doing

  • Perform all daily audit functions for front office and each outlet of the hotel.
  • Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
  • Complete back-up of front office computer system and night audit program daily (if applicable).
  • Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
  • Understand, know and follow management company's accounting and credit policies and procedures.
  • Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job Type: Part-time

Pay: $12.56 - $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Tips

People with a criminal record are encouraged to apply

Work Location: In person

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