Job description

JOB OBJECTIVE
Support the Store Manager in all tasks necessary to the efficient operation of the store. Provide prompt and
courteous service to customers in order to maximize personal and store sales and customer service, so as to
promote the company’s image of quality and professionalism.

STATUS
Reports directly to the Store Manager and works closely with the District Manager. Represents an integral part of
the store team and through his/her participation creates a healthy and pleasant atmosphere, in which employees
are motivated to achieve company goals and surpass their personal sales goals.

KEY JOB FUNCTIONS

• Supports the Store Manager in the supervision of Sales Associates and all other employees essential to the

efficient operation of the store.

• Maximizes personal and store sales by providing the highest level of customer satisfaction.
• Ensures that all employees comply with company policies, practices and procedures.

JOB DUTIES

• Ensures that all personnel practice professional salesmanship according to company policies and procedures,

in order to achieve maximum sales and provide the highest level of customer satisfaction.

• Adheres to and enforces loss prevention and security policies, credit policies and procedures, i.e. credit cards,

check approvals, employee purchases, deposit logs, return and exchange policies.

• Ensures that all merchandise is properly ticketed and attractively displayed and maintains the section(s) that

he/she is responsible for in accordance with company standards.

• Communicates stock replenishment needs to Store Manager.
• Enforces store policies and procedures.
• Supports the Store Manager in all essential duties necessary for the efficient operation of the store.
• Complies with all company policies and procedures.

QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS)

• Related work experience: six months of selling experience (retail or service industry)
• Physical requirements: able to bend, climb ladders, lift and move boxes up to 35 lb (≈16 kg)

Other qualifications:

• Strong leadership skills and the ability to motivate people in order to achieve sales objectives
• Excellent verbal and written communication skills
• Service oriented
• Fashion oriented
• Willing to work retail hours

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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