Job description

Job description

Application Administrator GRC/Keylight

· This role is responsible for providing primary administration and support of the LockPath’s Keylight GRC Platform

· Experience with LockPath’s Keylight risk management frameworks and key activities (or similar GRC tool: GRC tool admin (in any of the following: Telos, Keylight, Archer, Metric Stream, etc.).

· Experience with Governance, Risk, and Compliance (GRC) software platform administration.

· Experience configuring GRC surveys, workflows, and dashboards to support business and risk management processes.

· Provide application and system support to all employees for assigned application(s).

· Troubleshoot issues, providing second level support.

· Resolve issues or identify escalation to Systems team or vendor.

· Own issue until resolved.

· Work closely with vendor’s product support team to implement solutions.

· Analyze existing processes to identify inefficiency and opportunities for improvement.

· Work with stakeholders to establish key metrics, KPIs and SLAs that are measurable and sustainable.

· Ensure successful installation and validation of vendor-provided upgrades and patches.

· Monitor license usage and budgeting for licensing costs.

· Provide metrics on anticipated needs during budget cycle and submit procurement requests when additional licenses are required.

· Process change requests for modifications to the application configuration.

· Maintain application roadmap and work with Manager, Applications Administration to set priorities.

· Provide timely and accurate status reporting.

· Manage projects to build new functionality, workflows, processes, and/or reporting in the application including requirements gathering, configuration, testing, user documentation and training.

· Develop and maintain all user documentation related to assigned application(s), including policies and procedures.

· Maintain relationship with vendor to resolve application issues and ensure that the organization's needs for new functionality are considered in future releases

· Qualifications:

KNOWLEDGE AND SKILLS REQUIRED:

· Governance, Risk, and Compliance (GRC) software platform administration experience.

· Experience building and customizing GRC workflows including, forms, surveys, approval workflows, dashboards, database administration to support business and risk management processes

· General knowledge of Information Security frameworks and how to integrate the control requirements in a GRC platform

· Strong competency using Microsoft Visual Studio

· Experience developing against a REST based API

· Expert knowledge of C#, SQL, and XML

· Well versed in secure software development lifecycle procedures and concepts

· Well versed in project management procedures and concepts

· Have soft skills, such as multi-tasking, self-starter, prioritization, time management, decision making, teamwork, presentation, communication and strong interpersonal skills

· Microsoft suite of applications (Word, Excel, Visio, Project, etc.)

KNOWLEDGE AND SKILLS PREFERRED:

· Lockpath Keylight Governance, Risk, and Compliance (GRC) software platform deployment and administration experience

· Experience building and customizing Lockpath Keylight GRC workflows

· Working knowledge of information security risk management and risk assessment methodologies.

· Expert knowledge of one or more of the following: HITRUST, HIPAA Security and Privacy Rule, Red Flags Rule, Healthcare IT Standards (HITSP), HITECH, Meaningful Use (MU), COBIT, and PCI.

· Strong background in business application, IT, and information security development

· A diverse set of technical skills, such as IT infrastructure, operating systems, data centers, access controls, cloud security, applications security, malware protection, security monitoring, physical security controls, etc.

· Working knowledge of enterprise security systems (e.g., Firewalls, VPN, IDPS, SEIM), security threats and related risks, malware protection, virtual networks, asset management, pen-testing, vulnerability management, access management, configuration management, encryption techniques, cloud security, and 3rd party security

EDUCATION AND EXPERIENCE REQUIRED:

· Bachelor’s degree in Computer Science or Information Systems or equivalent work experience.

· 3-5 years of experience developing complex business and/or risk based workflows in a professional services firm and/or large enterprise

· 3 or more years of experience in information security

EDUCATION AND EXPERIENCE PREFERRED:

· Masters in computer science, information systems/technology, cybersecurity, or business administration from an accredited university

· Experience in the healthcare industry doing information security

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

· Certified Information Systems Security Professional (CISSP)

· In addition to CISSP, Certified Information Security Manager (CISM)

Job Types: Full-time, Contract

Pay: $65.00 per hour

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lansing, MI 48933: Reliably commute or planning to relocate before starting work (Required)

Experience:

• GRC: 3 years (Preferred)
• Visual Studio: 3 years (Preferred)
• RESTful API: 3 years (Preferred)
• C#: 5 years (Preferred)

Work Location: Hybrid remote in Lansing, MI 48933

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