This newly redesigned role might be for you if:

• You can ideate and implement solutions that will increase process efficiencies
• You have experience managing a full complement of company benefit programs, including open enrollment processes and vendor liaison.
• You have experience managing leave programs such as FMLA and workers' compensation.
• You can become or are already and ADP Workforce Now guru.
• You are looking for a hybrid/remote work environment with great benefits and a fun team!

What we offer:

• Generous Paid Time Off
• Personal Time off
• 401(k) with a 6% match and immediate vesting!
• Medical, Dental, and Vision
• Paid Volunteer time through AAA Cares events and eligible activities
• Free AAA Premier membership
• Tuition reimbursement
• Employee discounts and perks including travel, insurance, cell phone and more!

More About the Role:

The HR Operations Specialist is responsible for the delivery of quality processes based upon their acquired knowledge of HR, Benefits, and Leave Management policies and ensures HR procedures and processes run with efficiency. The role will maximize efficiency in the HCM system, streamlining processes and owning the full end-to-end administration and operations of group benefit programs including, health, dental, vision, long-term disability, life insurance, flexible spending plan, 401(k) plan, etc. Responsible for all leave management including FMLA, ADA, WC, and LTD. The position is responsible for metrics and analytic reporting.

Essential Functions:

• Manage day-to-day administration of all Health and Welfare plans including 401k, COBRA, and FSA including vendor and payroll interfaces, issue resolution, payroll reconciliation, and multiple web-based vendor interfaces.
• Responsible for analyzing work process designs and flows, improving processes, and leveraging the return on technological capabilities. Expert in all HR systems and department superuser in ADP, including different modules. Investigates and implements streamlined workflows, additional modules, and enhanced usage to improve efficiency.
• Responsible for data accuracy and integrity in the HCM. Responsible for creating and approving workflows in the system.
• Responsible for metrics, reporting, and analytics.
• Manage and drive benefit communications for new hires. . Enrollment and communication for new employees benefits onboarding.
• Work closely with payroll, finance, and accounting to ensure the accuracy of benefit deductions, payroll and billing reconciliation as well as adjustments. Process monthly billings in a timely manner to ensure timely payment for all benefit plans. Provide monthly reconciliation reports as supporting documentation. Allocate and review group health and dental claims monthly.
• Leads plan audits, 5500 filings, ACA reporting, OSHA 300, 401K, EEO1 and Summary Annual Report communications.
• Liaison and key contact for all benefit plans with third-party vendors. Ensures partnership and resolves issues.

Education, Knowledge, and Previous Experience required

• A Bachelor’s Degree in human resources, management, business, or related field or other areas with experience preferred.
• Minimum of 2 years of benefit/HR experience or combination.
• Highly prefer current ADP Workforce now experience.
• Strong computer skills are required in HCM, including the ability to implement workflows, make changes in the system and enhance systems and proficiency in MS Office. (Word, PowerPoint, Excel)
• Analytical skills and the ability to identify and execute continuous improvement for processes, procedures, and system effectiveness.
• Strong knowledge of Human Resources disciplines, regulations, and practices is required.
• Must have the ability to handle confidential and sensitive information.
• Must possess strong interpersonal skills and an ability to work and communicate effectively with all levels and functions in the organization, including external vendors.
• Must have strong attention to detail, organization, project coordination skills, and the ability to multi-task priorities and assignments with minimum supervision.
• Demonstrated track record of effective written and verbal communication skills
• Skills in complex problem solving, judgment, critical thinking, and decision-making
• Proven organizational, critical thinking and administrative skills with keen attention to detail and strong time management
• Ability to manage multiple competing priorities
• Self-starter with ability to work independently and as a collaborative member of a team

Work Culture Benefits

Here at AAA Central Penn, we value our sense of community which is evident in the fun events planned throughout the year. Some of these events include our annual Halloween Costume Contest, Ugly Sweater Contest, Christmas Tree Decorating Challenge, and our company-wide picnic. We also support opportunities to “give back” through our involvement with Central PA Blood Drives, Toys for Tots, the American Heart Association’s Heart Walk, and Bowl for Kid’s Sake, all of which lend to our sense of community and build camaraderie within our Team.