IBM Watson Advertising - Associate Account Manager - 2023 Entry Level
Full Time
New York, NY
Posted
Job description
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IBM Watson Advertising (IWA) Associate Account Managers are responsible for working with the Account Managers and the Sales team to support our premium advertising partners across our suite of Media, Data and Technology products. This position will report to a Sr. Manager of Account Management and will be based in New York City or Atlanta.
In this role, you will be working with the Sales, Operations, Finance, Legal and other internal business partners to ensure our advertiser’s campaigns launch on-time and deliver in-full. Further, our Associate Account Managers are focused on maximizing value for our partners through optimizations, while also looking for opportunities to drive incremental revenue via data-backed upsell proposals.
Core Responsibilities:
To be successful in this role, you will need:
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IBM Watson Advertising (IWA) Associate Account Managers are responsible for working with the Account Managers and the Sales team to support our premium advertising partners across our suite of Media, Data and Technology products. This position will report to a Sr. Manager of Account Management and will be based in New York City or Atlanta.
In this role, you will be working with the Sales, Operations, Finance, Legal and other internal business partners to ensure our advertiser’s campaigns launch on-time and deliver in-full. Further, our Associate Account Managers are focused on maximizing value for our partners through optimizations, while also looking for opportunities to drive incremental revenue via data-backed upsell proposals.
Core Responsibilities:
- Work with the AM’s to develop media plans in coordination with IWA pricing and inventory team for both Account Exec pitches and proactive incremental opportunities (with goal to close).
- Gather company data, research and marketing information for client presentations and RFPs; build out media proposals with goal to close business
- Cultivate internal relationships with sales support teams
- Ensure post-sale detail is accounted for and smoothly executed
- Consistently strive to increase your knowledge of the industry and strengthen your skill-set
- Provide screenshots and ad-hoc reporting for advertising partners upon request.
- Partner with other members of the Sales team to provide tactical support for our clients
- Provide support for resolving advertisers’ contracts and billing issues in a timely manner
- Supports Account Managers with the day-to-day processes to optimize advertising campaigns by providing:
- Reports on advertiser performance and pacing
- Proactive optimization suggestions and outlines for clients
- Wrap-ups for smaller budget campaigns
- Keyword build-out lists
- Partners with our Sales Ad Operations team to resolve client issues
- Provides research and case studies for sales presentations when needed
- Supports the team in day-to-day tasks and special ad hoc projects
To be successful in this role, you will need:
- Strong analytic and problem solving skills combined with an agile process.
- Ability to thrive in a fast-paced, dynamic work environment
- Confidence to engage new customers and deliver an elevated experience.
- Passion for the digital marketplace and understanding of the competitive landscape in which we operate.
- Motivation to achieve sales, business objectives and high client satisfaction.
- Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
- Positive attitude with a drive for continuous learning
Required Technical and Professional Expertise
- At least 1 year experience in a customer facing role in sales, consulting, or similar
- Professional verbal, written, and interpersonal skills.
- Demonstrated team collaboration and navigating different communication styles.
- Readiness to independently travel to local IBM clients and meetings – 10% to 20%
Preferred Technical and Professional Expertise
- 2+ year experience in a customer facing role in sales or consulting
- An advanced level of attention to detail
About Business Unit
This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.
Your Life @ IBM
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
Being You @ IBM
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