Installation Coordinator - Loganville, GA
Full Time
Loganville, GA 30052
Posted
Job description
Overview:
Who is Ragsdale Heating, Air, & Plumbing?
We keep growing because we hire only the the best and our customers loves us for it! You've probably seen our name, our trucks, and our ads. What you don't know is what it's like to be a part of a team like ours! How much you feel appreciated for the hard work you put in. How much we inspire ongoing training and education. How it feels to have customers and fellow employees motivate you to be your very best. People often come to us looking for a job but they stay with us because they find a fulfilling career, room to grow, and opportunities to excel!
What’s In It For Me?
Do you enjoy engaging with internal and external customers? Do you thrive in a fast paced environment? Do you want to join a team comprismised of creative and energetic employees, who are dedicated to delivering the best customer service every day? Come join Ragsdale Heating, Air, Plumbing & Electrical, where we have served Metro Atlanta for over 27 years!
Who is Ragsdale Heating, Air, & Plumbing?
We keep growing because we hire only the the best and our customers loves us for it! You've probably seen our name, our trucks, and our ads. What you don't know is what it's like to be a part of a team like ours! How much you feel appreciated for the hard work you put in. How much we inspire ongoing training and education. How it feels to have customers and fellow employees motivate you to be your very best. People often come to us looking for a job but they stay with us because they find a fulfilling career, room to grow, and opportunities to excel!
What’s In It For Me?
- Market Value Compensation
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
What Will I Do?
- Schedule installation appointments for all locations via phone and email
- Create purchase orders for equipment and coordinate delivery as needed
- Order permits and handle permitting issues
- Call customers to confirm service appointments
- Ensure service appointments are filled each day by continuously reviewing the schedule and maintaining flexible client lists
- Reassign and reschedule service appointments as needed to drive revenue generation
- Coordinate with vendors and subcontractors on scheduling changes
- Provide field support with paperwork processing as needed
- Work with install Managers to address scheduling bottlenecks or issues
- Create nightly production reports
Do I have What it Takes?
High School Diploma or GED- 2+ years experience in Office Administration, Appointment Scheduling or Dispatch
- Excellent organizational skills
- Advanced Microsoft Excel skills
- Understanding of local permitting requirements highly desired
- Experience with Service Titan a plus
- Ability to balance multiple priorities at one time
- Experience working with customers and providing outstanding service
- Flexibility with evening and weekend work hours as needed
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