Job description

• Responsible for the coordination of health assessments and psychiatric evaluations with appropriate medical staff.
• Complete all documentation as required and provide quality assurance related to documentation.
• Explain services to potential clients.
• Check systems to verify current health insurance coverage.
• Enter and keep current patient demographics.
• Works closely with the doctor – taking vitals, taking telephone messages on refills and giving them to the Dr, and getting prescription authorizations when necessary.
• Reliable work attendance and ability to work evenings when the doctor is working.
• Demonstrate ability to meet deadlines, work under pressure and deal with difficult clients assertively and professionally.
• Send medical records for record releases.
• Assist with medical billing.
• Send status letters to the court regarding non-compliant court ordered clients.
• Attend and participate in required organization or clinical meetings.
• Advise the Supervisor, in a timely fashion, of any developments which may affect the organization’s well-being.
• Work cooperatively and responsively with other agency staff and referral sources.
• Maintain a professional presence.
• Complete other related duties as assigned.

· Proficient with Microsoft Office, Excel, the Internet.

· The ability to be courteous and to maintain confidentiality in every situation.

· Good communication skills, both oral and written.

· The ability to handle high volume of phone calls in a professional, service oriented manner.

· The ability to manage change in an optimistic manner.

· The ability for critical thinking, multi-tasking, and re-prioritizing tasks.

· Demonstrate effective communication skills – articulate issues in a clear and concise manner.

· Knowledge of HIPAA polices and procedures.

· At least one year of experience in an office environment

· Valid PA driver’s license and current vehicle insurance.

· Pennsylvania Child Abuse History Clearance (Act 33).

· Pennsylvania State Police Criminal Records Check (Act 34).

· FBI Criminal Background Check (Act 73).

· Physical exam confirming employee is free from communicable diseases.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• No nights

Work Location: One location

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