Job description

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Colorado Coalition for the Homeless seeks an Internal Communications Manager to manage and implement advocacy and communication strategies in support of the Coalition’s mission and organizational goals. This position is located at 2111 Champa Street, Denver, Colorado 80205 and reports to the Communications Director.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

• Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
• Dental, vision, and flexible spending/dependent care/public transit accounts;
• Free basic life insurance and long-term disability coverage;
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
• Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

Essential Job Functions

1. Manages and implements internal communications strategies using multiple channels including Sharepoint, CCH Intranet, E-newsletters, Netpresenter, and other tools as needed.
2. Ensures organizational initiatives, policies, and projects are successfully communicated to workforce members and are communicated using the CCH values, philosophy of service, and trauma-informed care and service delivery models.
3. Coordinates among departments to attain most accurate and up-to-date information to disseminate to workforce effectively.
4. Responds to feedback from workforce and adjusts communications strategies accordingly.
5. In partnership with CCH Leadership, executes internal communications response to crisis situations to maintain organizational perception and reputation.
6. Writes and produces content related to workforce members’ experiences with Coalition employment; maintain a comprehensive and current portfolio of workforce images and stories.
7. Develops copy, content, and graphics for internal communication strategies.
8. Develops, reviews, and improves website content and imagery ongoing through industry standards and metrics-based strategy.
9. Promotes organizational events on website on homepage and event-specific webpages.
10. Uses web analytics to understand and develop strategies to respond to audience behavior and demand on website platform and routinely produces reports for internal stakeholders.
11. Ensures that programmatic data and information on website is accurate by routinely inquiring with workforce members.
12. Responds to web forms and directs inquiries to appropriate workforce members when necessary.
13. Maintains current and complete COVID‐19 vaccination(s), as defined by the Centers for Disease Control and Prevention and local health authorities.
Performs other duties as assigned. ​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Qualifications Summary

1. Bachelor’s degree in communications, public relations or related program; or equivalent work experience.
2. Relevant work experience in communications, public relations and/or advocacy strategy.
3. Prior experience working with with homeless or underserved populations or experience working within a human services organization or government agency.

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE
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The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

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