About Us

Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes and systems work together to deliver superior performance and value to our customers every day. Click here to learn more about us!

About the Role

The Invoicing & Documentation Clerk accurately processes loads released to be invoiced and issue the invoice and other necessary related documentation to customers in a timely manner by performing the duties mentioned below.

What you’ll do:

• Print and mail invoices to customers in a timely manner.
• Closely monitor the “Orders on Attachment Hold Report” and ensure that all paperwork needed for attachment to invoices is secured. If not on hand prior to the set number of days from a shipment’s exporting, reaches out to vendors to acquire proper documentation.
• Scan both hard copy and electronic versions of documents, invoices and supporting documents into the company’s document database.
• Accurately label the type of document scanned (i.e., invoice, BOL, POD, etc.) so that the correct document as required by the customer is attached to the invoice.
• Closely monitor the “Exported Not Invoiced Report” and provide prompt notification to Department Supervisor/Manager of shipments exceeding the acceptable timeframe for invoicing.
• Assist with other accounting functions and special projects, as necessary or assigned.

Other Accountabilities:

• Maintain a professional attitude, attire, and presentation at all times.
• Comply with all company rules, policies, and procedures.
• Work and behave safely by following all safety rules and regulations.
• Perform any task required to support customer requirements and company goals.

In addition to those essential job functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. The Company retains the discretion to add to or change the essential job functions of this position at any time.

You have these skills:

• Strong knowledge of all Microsoft Office programs, including Excel and Word software.
• Ability to type 30 or more words per minute and perform 10-key commands.
• Strong ability to plan, prioritize, and manage multiple tasks.
• Ability to develop solid working knowledge of intermodal transportation industry.
• Experience with managing difficult or emotional customer situations.
• Ability to adapt to rapidly changing customer requests and requirements.
• Ability to manage seasonally heavy workloads.
• Attention to detail.
• Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; and use reason even when dealing with emotional topics.
• Excellent communication and interpersonal skills and drive to exceed expectations.
• Ability to work well in a team; balances team and individual responsibilities. Gives and welcomes feedback. Contributes to building a positive team spirit. Supports everyone's efforts to succeed.
• Treat people with respect. Keep commitments. Work with integrity and ethically. Uphold organizational values.
• Ability to consistently be at work and on time. Ensures work responsibilities are covered when absent. Arrives at meetings and appointments on time.
• Follows instructions, responds to management direction. Takes responsibility for own actions. Keeps commitments. Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

And these qualifications:

• High school diploma or general education degree (GED).
• One-year certificate from college or technical school and two or more years of related experience and/or training; or equivalent combination of education and experience.

Extra credit if you have:

• Associate's degree (A. A.) or equivalent from two-year college or technical school or four-year degree from college or university.
• Transportation industry and/or invoicing/data entry experience.
• One or more years of related experience and/or training.

At Matson Logistics, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.

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