Job description
The ITM VIDEO Teller engages customers via the Interactive Teller Machines (ITMs) by displaying extraordinary presentation and communication skills on video. This includes handling requests for balance information, transfers, loan payments, product information, and customer service on deposit and loan accounts. Interactive Tellers provide service and support for customers handling routine requests, as well as those that may require extensive research and use of problem-solving skills to identify and resolve issues.The Interactive Teller's expected to possess superior knowledge of the bank’s products and services. This individual identifies and refers opportunities to expand our customer’s relationship with the bank to the appropriate team members. An Interactive Teller must excel in a fast-paced environment with exceptional time management skills, balancing customer interaction via ITMs located at multiple locations. This position takes complete ownership of the customer’s needs while meeting the Bank’s performance standards.
Peoples Exchange Bank is built on tradition, service and trust. Since the first meeting of original charter board members, we have been locally owned and operated. Our founders set high standards of excellence for our organization, our operations, and our people for over 100 years. We have always been proud to be a pioneer in our marketplace by offering banking products and services to benefit our friends in the communities we serve. As times change, so do the needs of our customers. Peoples Exchange will offer top notch customer services maintaining our hometown, friendly service that our customers have grown to expect.
Equal Opportunity Employer M/F/Disability/Veteran
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