Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Job Highlights

Please note: This announcement represents multiple opportunities. Application review will begin immediately, and the position may be filled at any time.

Are you ready for new and exciting challenges that are meaningful? Come join our L&I team as an Office Assistant 3 (OA3) in our Administrative Services department. In this important role, you will further the agency's mission of Keeping Washington Safe and Working by providing mail services to internal and external customers through the timely delivery of mail. Without a doubt, this role is vital to the agency’s day to day operations.

To give you a snap shot into this key role, you will be providing exceptional customer service to internal and external Mail Services customers. Primarily, you will be responsible for picking up, receiving, accurately sorting, processing, and delivering United States Postal Service (USPS), Interagency/Campus, and Express mail in a timely manner.

In addition, you will prepare mail for internal floor runs, where you will also pick up outgoing mail and will consolidate, apply cost codes, and organize the mail for pick up by Consolidated Mail Services.

Part of this role manages incoming payments to the agency. You will open and screen all mail for checks, cash, and returned warrants and ensure they are secured, accounted for, and delivered to the Cashier’s or Warrant desk per agency policy and guidelines. This position is critical to the performance of the Department and the delivery of quality services to the citizens of Washington State.

Some of what you’ll do:

• Open, screen, and apply decision reasoning to properly sort 3 million pieces of incoming Claims, Bills, and Self Insurance mail a year.
• Prepare mail with monies for the Cash and Receipting System (CARS) and the Return Warrant Tracking System.
• Pickup mail from internal customers for internal and external delivery.
• Assist Mail Services driver as back up driver
• And much more!

Qualifications:

REQUIRED:

• High School Diploma or GED.
• Minimum of one year experience performing a full range of clerical, mail clerk, mail carrier duties or any combination of training and experience that would provide the required qualifications.
• Type 35 wpm with 95% accuracy (skills assessment required).
• Responsible; dependable; ability to work with minimal supervision.
• Manual dexterity
• A valid unrestricted driver’s license

DESIRED:

• Excellent customer service skills.
• Flexibility regarding work assignments.
• Ability to communicate with and assist a wide variety of individuals (internal staff, general public, business professionals).

Consideration will be given to complete applications. In addition to your complete application, the process requires that you include the following. Please attach while in the on-line application process.

• Resume
• Cover letter
• A list of at least three professional references with current telephone numbers
• Copy of your on-line 5-minute typing assessment that meets the 35 wpm qualification.

To see a typing assessment that meets the requirements visit http://www.typingtest.com/. Select and take the 5-minute assessment. Take a screen shot of your result, save, and attach during the on line application process. Please do not send a link.

State employee who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

Per Gov. Inslee’s Proclamation 21-14 (Download PDF reader) (Download PDF reader), all employees who work for the Department of Labor & Industries must be fully vaccinated against COVID-19. Your vaccine status will be verified by Human Resources prior to your first day of employment. Please contact Haleigh Missildine (she/her/hers) at Jobs@lni.wa.gov if you need information on medical or religious accommodation.

The vaccine mandate applies to all employees regardless of teleworking status. However, due to the nature of this position’s work, the incumbent of this position will be expected to work at an L&I facility or field office (duty station). The Duty station for this position is Tumwater, Washington.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please include the following documents with your application:

• A cover letter describing specific qualifications.
• A current resume detailing applicable experience and education.
• A list of at least three professional references with current telephone numbers.

• Copy of your on-line 5-minute typing assessment that meets the 35 wpm qualification.

Please do not attach or place any information about your vaccination status, including listing the governor’s mandate as a reason for leaving employment, within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Other information

• A job offer is contingent upon completion of a background check that includes a criminal record review.
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Jobs@lni.wa.gov.