Essential Job Functions including the following but other duties may be assigned:

Licensing

• Assists HR and Compliance departments with identifying applicants/employees who are required to hold a Principal, Gaming or Non-Gaming license.
• Works with applicants to complete the license application ensuring all information is complete and accurate prior to submitting to the regulatory Commission.
• Serves as liaison between the property and Commission assisting with any outstanding information that is needed for applicants
• Monitors pre-employment background check results ensuring only those who meet licensing criteria are submitted to the Commission
• Maintains reporting and tracking to show employees who need to complete license applications and those who are complete.
• Once license is processed, ensures badge is delivered to employee.
• Ensures property licensing records are maintained with current and accurate information
• Coordinate other Department related projects
• Maintain and update Department records.
• Maintain confidentiality of sensitive information and reports.
• Perform other job-related tasks as assigned by HR Management
• Ensure exceptional customer service to all internal and external clients by communicating in a pleasant, friendly, and professional manner at all times.
• Answer telephone politely and efficiently, screen calls and visitors when appropriate.
• Assists HR and Compliance departments with identifying applicants/employees who are required to hold a Key, Gaming, Non-Gaming or Harness license.
• Monitors all Key, Gaming, Non-Gaming or Harness license renewals and ensures all renewal applications are submitted on time.
• Must have a thorough understanding of personnel requisitions, drug testing information, employee badging, new hire paperwork, personnel authorization forms (transfers, promotions, hires, terminations), as well as the AS400 or related systems for tracking applicant and employee data.

Recruitment

• Handles all assigned recruitment and selection activities in a highly urgent way with a focus on meeting recruitment cycle goals.
• Responsible for developing new talent pools through the use of internal/external contacts and networking resources
• Performs cold calls and employs other recruitment strategies to develop talent pools for open positions.
• Reviews resumes and employment applications for hourly and supervisory positions to determine if applicant has appropriate experience, skills and employment background to be considered for a position.
• Reviews internal transfer requests to determine if applicant has appropriate experience, skills and employment background to be considered for a position
• Conducts structured interviews in accordance with brand interviewing and selection strategy incorporating the Customer Service behaviors.
• Needs to be familiar with and maintain Slotslink access.
  

Qualifications:

• Must have at least 2 years’ experience of administrative duties
• Associates or Bachelor’s degree preferred.
• Must have excellent Excel, Access Database, Word and other reporting skills
• Must be proficient in Power Point Presentation software.
• Must be highly organized with the highest attention to detail.
• Excellent communication skills both verbal and written.

Physical, Mental and Environmental Demands:

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English