ARDEX Americas (www.ArdexAmericas.com), is the Global industry leader in the manufacturing and development of high-performance specialty building materials. Our success is built on continuously innovating products that shape the construction industry.

We are immediately hiring for a LITERATURE FULFILLMENT CLERK.

This position will be located at our Aliquippa Production facility. This is a full-time position with benefits and the working hours will be Monday - Friday (daylight).

The Literature Fulfillment Clerk will be responsible for Gathering, assembling and expediting Literature Fulfillment orders in a timely manner to internal and external customers.

Key responsibilities

• Daily monitoring of the Literature Fulfillment system for new orders, orders awaiting approval and deadlines. Manage backorders and ensure fulfillment as inventory becomes available.
• Proficient knowledge of the UPS Worldwide and FedEx shipping software for package shipment to worldwide locations. Also capable of coordinating UPS Freight and Trade Show shipments.
• Support Customer Service, Shipping Department, R&D, IT, Technical Department, and Quality Assurance by shipping/tracking packages worldwide.
• Work with customer service and shipping department to ship "less-than-pallet quantity" orders and facilitate label creation for small customer return orders.
• Organize, manage and ship ARDEX and HENRY trade show assets including backdrops, literature, graphics, samples; ability to ship within strict parameters and deadlines to ensure timely, cost-efficient delivery.
• Print and manage various literature files on demand using an on-site multifunctional printer/press.
• Occasional driving required to bank, post office, hotels, etc.

• Must be able to work in a warehouse environment.
• Must have a valid driver’s license.
• Must be customer service focused with a sense of urgency to support a high volume of shipment requests.
• Knowledge of copy machines and Xerox press preferred.
• Proficiency in Microsoft Word, Outlook and Literature Fulfillment System.
• Excellent communication, interpersonal, analytical, and problem-solving skills.
• Knowledge of UPS/FedEx international shipments preferred.
• Ability to work independently and in a fast-paced environment.

Education:

• High school diploma or GED equivalent.

• Free Onsite Parking
• Paid Time Off (PTO)
• 11 Paid Holidays
• 401K Match
• Medical, Dental and Vision Insurance (Eligible 1st day of month following hire date)
• Wellness Initiatives, Employee Assistance Program
• Tuition Assistance Program
• Discounted Gym Memberships
• Pet Insurance & More!