Job description

Loan Processors

Generous Insurance Benefits

401K Matching with immediate vesting at 100%

Our Loan Processors are responsible for processing and verifying the accuracy of indirect auto loans on behalf of our lender partners.

Essential responsibilities and deliverables:

· Ensure loan packets are complete and accurate

· Conduct quality review of the loan documents on behalf of lender partner to ensure adheres to lender’s guidelines

· Effectively communicate with the lender and/or dealer as to what may be needed to fund the loan and notating the file

· Follow up with lender and/or dealer in collecting loan stipulations and

· Inspect the loan package documents for potential fraudulent documentation

· Foster relationship with lender and dealer

· Respond to incoming calls from customers; initiate outbound calls to clear loan stipulations and resolve problem resolutions

· Achieves daily production and quality goals

· Comply with all company policies and procedures

Knowledge, Skills and Abilities:

· Must be detail oriented and possess exceptional analytical, problem-solving, organizational and time management skills

· Act with a sense of urgency

· Excellent verbal, written, telephone and interpersonal communication skills

· Ability to self-initiate areas of opportunity, make recommendations for improvement, and follow up as necessary to achieve desired results

· Ability to resolve interpersonal conflict and miscommunication

· Ability to work independently as well as part of a team

· Punctual and dependable

· Foster relationships through world class customer service

· PC proficient, including Microsoft Office suite of products

· High school diploma or equivalent.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Hoover, AL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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