Job description
Amick Brown is seeking an experienced
LOGISTICS ANALYST 1 for our direct client.
Location: Santa Clara, CA
Duration: 6 Months
Estimated pay range: $20 - $25 an hour per client contract and candidate skills, experience and work location.
Description
Primary Function of Position
Roles and Responsibilities
Required Skills
Regular full-time employees are eligible for the following Amick Brown provided benefits:
Location: Santa Clara, CA
Duration: 6 Months
Estimated pay range: $20 - $25 an hour per client contract and candidate skills, experience and work location.
Description
- At our client, we believe that minimally invasive care is life-enhancing care.
- Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
- Our mission is our guiding force; our culture is the DNA that makes us unique.
- As a pioneer in robotic-assisted surgery (RAS), we have been expanding our innovations through technology to help make a difference in the world.
- For 25 years, human ingenuity has guided our journey to help solve some of healthcare’s complex challenges.
- We believe a great idea can come from anywhere—inclusion and mutual respect are vital to our culture.
- We value character grounded in integrity, a strong capacity to learn, the energy to get things done, and diverse experiences to help us think in new ways.
- We actively invest in our team members to support their long-term growth so they can continue to advance our mission and strive to achieve their highest potential.
- Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.
- Together, let’s help to advance the world of minimally invasive care.
Primary Function of Position
- To receive, process, and reconcile all field and vendor returns into the Service Depot.
- Proactively monitor and expedite the movement of material through the receiving process.
Roles and Responsibilities
- Process, disposition, and track related returns
- Receive all field returns
- Process specific returns requiring sterilization/decontamination to ensure safe handling.
- Process all items returned from repair service providers into appropriate inventory locations
- Receipt of repairable items to and from external service providers
- Manage discrepant returns to enable RMA processing
- Communicate with customer service regarding aging DRMAs
- Control of returns material storage within RMA Receiving area
- Store and dispose of dispositioned instruments/accessories and FRU components.
- Dispose bio-hazardous material post sterilization as required and maintain the necessary documentation for disposal.
- Follow appropriate safety procedures while handling potentially hazardous chemicals.
- Selects & operates specialized cleaning equipment.
- Selects appropriate method of sterilization.
- Follows manufacturer recommendations for use of cleaning agents.
- Report all malfunctioning equipment to appropriate department.
- Always keep inventory of supplies and ensure a healthy stock of materials.
- Document and maintain complaint reporting checklists (CRC’s)
- Identify and communicate gaps in RMA process
- Demonstrate strong understanding of Standard Operating Procedures (SOPs), Department Operating Procedures (DOPs), and work instructions
- Perform other projects or duties that may be assigned
- Coordinate transfer of materials to appropriate facilities for further RMA processing and/or repair
- Assist FA team on regulatory requirements in resolving “Reportable I/A” events and “Recalled” instruments.
- Maintain an excellent attendance record.
- Clearly understands problems, areas of risk, and areas for improvement within work unit, including the processes and procedures.
- Process purchase orders to support production and service needs.
- Identify opportunities and obstacles and take appropriate necessary action to address.
- Demonstrate responsibility in adhering to posted work schedules.
Required Skills
- Education and/or Experience: Minimum High school diploma and AA or equivalent Minimum of AA or college degree preferred; 1 to 3 years related experience or training; or equivalent combination of education and experience.
- Ability to lift 50lbs.
- Extensive walking and repetitive physical motion (squatting, bending, lifting, climbing ladders) is required.
- Understanding of ERP Business Information Systems (e.g. SAP, Neptune, CRM, Agile)
- Proficiency in use of Microsoft Office suite of applications.
- Strong verbal and written skills required to effectively communicate with Team members and internal customers.
- Acute attention to detail; excellent organizational skills.
- Be a motivated self-starter and to learn quickly and apply new knowledge effectively.
- Demonstrate the composure required to perform effectively under stressful situations.
- Possess good problem solving and decision making skills.
- Embrace change, be effective in the face of ambiguity, and modify behavior when appropriate to achieve organizational objectives.
Regular full-time employees are eligible for the following Amick Brown provided benefits:
- Health
- Vision
- Dental
- 401k with company match
- Paid time off
- Sick Leave
- Long-Term Disability
- Life Insurance
- Wellness & Discount Programs
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