Job description

EverSource is looking for bright, happy, engaging people who want to make a difference in our client's "habitat", and it does not hurt to have lofty goals either. We offer job training and opportunities to grow professionally. Our culture is a promote-from-within environment where upward movement is not only possible, but the expectation. We are expanding and need the best and brightest people! If you are looking to join a team of motivated, self-starters who believe that customer service is the key to success, we want to hear from you.

Mailroom Site Manager (1118062)

Job Type: Full-Time- Salary, Exempt

Schedule: 8:00 AM – 5:00 PM, Monday-Friday

Benefits: Medical, Dental, Vision, 401K and more

Starting at: $50,000 Bonus Eligible 5%

Zip Code: 60523 Free Parking & easy access to I-290, I-88 & I-294

Site Manager Job Summary: The Site Manager oversees a team of 6-7 people, productivity levels, and project management. Prior management experience is expected with a shipping background. The manager is expected to step into any role that is required to keep the office running smoothly and efficiently. Exceptional customer service and excellent communication are key components to this position with a critical eye for detail.

Site Manager Responsibilities:

• Provides excellent customer service & welcomes visitors to the office; providing flexibility and the ability to prioritize new tasks as received to meet deadlines

• Lead by example, delegate, and build strong relationships with associates and clients 

• Knowledge of standard mail processing practices, shipping providers and standard shipping systems used i.e., UPS, FedEx, etc.

• Perform facility walkthrough to ensure team is meeting expectations

• Support team in various areas of the department, including mail, hospitality, and reception duties, this is a working manager position, a team player and willingness to jump in are mandatory

• Oversees and receives, tracks and processes courier items, overnight packages (FX, UPS), interoffice mail, and all classes of United States Postal Services (USPS) mail

• Ability to organize, track inbound and outbound mail and shipments via standard tracking software systems

• Oversees and accurately maintains delivery lists with updated names and locations and coordinates, stages and deliver bulk mail items  

• Oversees and is quality control for all outbound shipments- double checking ALL labels and shipping requirements

• Maintains accurate metric records related to all office services tasks and all billing/reporting

• Works with client contact on special projects and reports

• Other office services duties as assigned

Site Manager Qualifications and Skills:  

• High school diploma or equivalent (GED) 

• Proficient computer skills including MS Office 365 (Outlook, Excel, OneDrive, etc.)

• Excellent communication skills 

• Ability to effectively work both individually and in a team environment 

• Ability to lift and move packages and freight of all sizes including manual lifting of up to 50 lbs.

• Excellent customer service skills; ability to resolve customer concerns effectively

About EverSource:   

EverSource is an innovative business process outsourcing company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented. Read more about us on our website: www.eversourcefm.com.

EverSource is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Domestic & International Shipping: 1 year (Preferred)
• management: 2 years (Preferred)
• Data entry: 1 year (Preferred)
• Customer service: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: One location

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.