Job description

The Maintenance Coordinator will work under the leadership of the President & CEO and Director of Maintenance. The Maintenance Coordinator will oversee the Internal Maintenance Team Members, dispatch, and 3rd party vendor dispatch. The Maintenance Coordinator will verify the completion and follow-up of all Maintenance Requests, Turnover, and Renovation Projects. The Maintenance Coordinator will work with the Maintenance & Warehouse Supervisor, Landscape Manager, Turnover Crew, Renovation Crew, and Maintenance Techs. The Maintenance Coordinator must meet and maintain the requirements of the Employee Handbook.

Essential Duties and Responsibilities: Maintenance Coordinator

• Daily dispatch of all Maintenance Requests, Turnover, and Capital Ex Projects.
• Follow up on all completed maintenance requests to make sure they were fully completed and completed at MiddleTown Property Group Standards.
• Verify all Maintenance Techs and Vendors are completing all required reporting in AppFolio software.
• Provide all proper invoices and receipts.
• Quality control for all Maintenance and Vendor work.
• Manage Turnovers to meet move-in deadlines, quality expectations, and budgets.
• Manage Capital Ex projects, timelines, and budgets.
• Source New 3rd party Vendors and onboard New Vendors.
• Obtain quotes for work over Property Owner approval limits and get approval.
• Obtain quotes for Turnover and Capital Ex projects.
• Responsible for Keys and Code Lock management.
• Communicate with tenants about scheduled work and timelines for projects that take longer than the target 72-hour resolution time frame.
• Provide daily follow-up and progress reports for Maintenance and Turnover.
• Provide support to Senior Property Managers and Property Services.
• Work directly with President and CEO on projects and tasks.
• Assist with Property Onboarding.
• Work with Senior Property Managers and Property Services to resolve customer service issues.
• Communicate with Tenants regarding maintenance needs and inspections.
• Document and maintain records of all Tenant and Vendor communication.
• Follow MiddleTown Property Group Policy for Tenant Communication.
• Put Maintenance Requests into Property Management Software.
• Follow up with Tenants upon move-in to verify Tenant needs are met.
• Maintain knowledge about properties and maintain updated leasing information about properties.
• Complies with Fair Housing Laws and Standards.
• Attend all MiddleTown Property Group meetings.

The Essential Job Duties is not an all-inclusive list but does cover many of the duties and responsibilities of the position. Additional duties or responsibilities may be required based due to organizational needs, market conditions, organization goals, and owner/client requirements.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Maintenance: 1 year (Required)
• Computer skills: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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