Job description

Job Summary
The Analytics Manager will be responsible for analyzing operational risk, trends and controls. Develop and deliver performance-enhancing recommendations in regard to capitalizing on business performance opportunities and make recommendations based on ongoing data analysis and knowledge of industry standards.
Job Duties and Responsibilities

• Manage analytics team in collecting, reading, analyzing, interpreting, and summarizing data in preparation & generation of statistical and analytical reports.
• Guide and deliver effective reports for business development including but not limited to Performance Metrics, Inventory, Ranking.
• Collect, evaluate, and prepare reports and/or other complex statistical data, providing recommendations for Operations.
• Prepare statistical and narrative reports and recommendations and participate in the analysis and interpretation of data as appropriate.
• Collaboratively work with Management to solve account specific/individual issues related to data generation/analysis/interpretation.
• Perform UAT testing for system enhancements and new projects.
• Work in accordance with the rules, roles and responsibilities set/specified by immediate supervisors.
• Define and manage achievement of client performance objectives.
• Participates in developing departmental goals, objectives, and systems.
• Maintains and assigns work instructions / procedures as necessary.
• May perform other additional duties and responsibilities as assigned.

Security
Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.
Qualifications
Education/Experience

• High school diploma or GED required
• Bachelor’s degree in Finance, Accounting or related discipline is desirable
• 2 or more years of experience in collections

Knowledge

• Knowledge of collection practices
• Knowledge of compliance
• Knowledge of Microsoft Office, specifically proficient in Excel and Access
• Report preparations and techniques
• Experience and proven ability to generate and analyze performance data of the account(s).
• Proven ability to prepare and present reports accurately within set deadlines.
• Strong planning, time management and organizational skills.
• Highly motivated, self-starter with a commitment to see proposals/reports through to their completion and effective maintenance of the same.

Skills

• Excellent organizational skills and problem-solving skills are essential
• Goal oriented and motivated self-starter.
• Ability to handle multiple tasks.
• Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Strong credit skills required (risk assessment of financial information)
• Strong PC skills with proficiency in Excel and experience with the full Microsoft suite
• Working knowledge of modern office procedures, methods, and computer equipment.
• Strong attention to detail.
• Ability to work independently or as part of a team

Abilities

• Ability to produce quality materials within tight timeframes and simultaneously manage several projects
• Ability to gather and analyze statistical data and generate reports.
• Ability to design/generate and implement systems necessary to collect, maintain, and analyze data.
• Ability to handle and resolve recurring problems.
• Ability to handle multiple, complex tasks concurrently to accomplish goals.
• Ability to work in a fast-paced team environment.
• Ability to prioritize and organize work in a multitasked environment.
• Ability to maintain the highest level of confidentiality.
• Ability to comply with rules, regulations, laws and methods as related to debt collection
• Successfully pass pre-employment (post offer) background check

Clearance
As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work may require frequent weekend and evening work. This position has travel requirements and may require overnight travel.
While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Disclaimer
This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity/Affirmative Action Employer M/F/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Type: Full-time

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.