About the Role
As the Manager of Program Administration for Buckner's domestic programs you will provide support toward strategic goals and best practices for permanency and preservation services for programs in Texas to ensure alignment with Buckner's mission, vision, and values. You will also participate in developing and implementing plans to meet overall goals and objectives, and demonstrate operational competence for continued program development.

As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:

• Collaborate with Vice President and BCFS Senior Leaders to analyze program needs and assist in program projects as requested to support BCFS programs domestically to meet the program and organizational objectives.
• Provide support for domestic programs and support services to meet strategic goals and processes to ensure best practices and continuity in collaboration with vice president and senior leaders.
• Manage and oversee foster care and adoption and clinical service contracts regarding Independent Contractor Agreements.
• Manage the database for domestic programs and support services statewide ensuring updates are completed in a timely manner, compliance is maintained, requested program reports are available and staff is sufficiently trained to properly use the system. Provide database training for staff as needed.
• Collaborate with team to help develop and promote quality control initiatives to support existing Continuous Quality Improvement processes for the permanency and preservation programs; identify potential corrective actions; discuss findings/ concerns with Vice President and senior leaders and assist with any required adjustments.
• Understand budget requirements and sound financial management following Buckner policy and procedures. Assists in developing and monitoring the program budget as needed and tracking revenue and expenditures of the program and reporting this information to the appropriate Director. Assist with billing as needed including but not limited to: contractor payments, submitting invoices.
• Manage program compliances in collaboration with the Vice President and other BCFS leaders to ensure Policy and Procedures and other programmatic processes maintain compliance with state, federal, and other regulatory entities.
• Complete background checks for Independent Contractors for counseling services and maintain annual results for Texas contractors.
• Collaborate across the BCFS organization in support of clinical and therapeutic services to bring consistency and quality best practices across all domestic programs.
• Manage technology platforms and databases for Domestic Operations and Support Services including BOLD .
• Participate with the BCFS team members to assist in collaboration and program planning as needed.
• Provide support for counseling, foster care/adoption training regarding tracking of CEUs and meeting State requirements.
• Responsible for supporting and representing Buckner at special events, activities and other assigned functions.
• Maintain files in an organized manner including special file room projects.
• Assist in updating policies and procedures, as needed, to ensure compliance

Qualifications

• Bachelor's degree in business, human services, adoption, or another related field required.
• Minimum 4-5 years prior related experience working in domestic or international social services programs preferred.
• Minimum 4 years prior related experience in office administration preferred.
• Requires ability to multitask and handle multiple projects and effectively prioritize tasks independently.
• Requires excellent organizational, interpersonal, oral, and written communication skills. Requires fine attention to detail and ability to maintain a routine.
• Requires ability to work with sensitive and confidential information appropriately. Requires ability to maintain confidentiality.
• Requires ability to speak clearly and make self understood effectively in face to face interactions; articulate with accuracy to speak on the phone.
• Requires ability to establish and maintain effective working relationships with the public, co-workers, and employees from other facilities. Interpersonal skills and ability to communicate effectively both orally and in writing are required.
• Requires ability to demonstrate good hospitality skills including pleasant phone voice and enjoy serving others, meeting clients' needs.
• Requires ability to be a self-starter and self-motivated as well as appropriately prioritize projects and tasks.
• Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required; ability to use other office machinery including telephone, typewriter, copy machine, fax machine, postage machine, and adding machine.
• Requires ability to work within budgets.
• Requires ability to travel to various geographic locations with overnight stays.

Job Perks
At Buckner one of the ways we show value to our team members is by offering the following perks:

• Medical and Dental benefits for employees and their eligible dependents;
• Life insurance;
• Short Term and Long Term Disability benefits;
• Paid Time Off and Holidays;
• Paid Parental Leave;
• Retirement Savings Plan; and
• The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.