Job description

This is a part time position and the required hours are weekend evenings. Expected shifts are Fridays and Saturdays from 8pm-1am.

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You must be 21 years or older to be considered for this position.*

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Job Description: *

• Adheres to all established Mavrix standards when interacting with guests, associates, vendors and other visitors to the Venue.
• Provides security and protection for Mavrix guests, associates, and company property. Upholds law and order in the venue in conjunction with local law enforcement.
• Administers first aid and assists injured or ill guests or employees. Ensures that proper authorities are contacted when required.
• Remains alert for any suspicious persons or activities. Reports any safety hazards immediately to the designated manager.
• Answers all guests’ questions and provide detailed information about the venue including information on Mavrix attractions plus food and beverage options.
• Reacts professionally and rationally in emergency and pressure situations. Restrains intoxicated, disorderly, or insubordinate guests or removes them from premises.
• Perform other related duties as required.

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Key Qualifications*

• At least 1 year of experience in security or law enforcement.
• Demonstrated understanding of common safety hazards and precautions to establish a safe work environment.
• Ability to manage multiple tasks and remain calm in very high paced and stressful environment.
• Handle a fast-paced frequently changing environment.
• Ability to work under pressure, maintain physical stamina and proper mental attitude.
• Physical ability to access all areas of the facility, withstand prolonged standing, stretching, bending, kneeling, lifting and carrying items without restriction.
• Work in a busy and noisy environment
• Excellent customer service skills.
• Demonstrated ability to take initiative to solve problems effectively.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High school diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.

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Competencies and Working Conditions: *

• Must be able to lift up to 25 pounds.
• Excellent interpersonal, customer service, communication skills and problem solving skills.
• Must be able to maneuver to all areas of the venue, including up and down steps multiple times per shift.
• Ability to complete required paperwork for reports as required.
• Must be able to simultaneously handle the demands of many customers.
• Must present a pleasant and professional appearance.
• Bend, stoop, crouch, crawl, reach, kneel, twist and grip items.
• Stand and walk for long periods of time.
• Must be able to work in an environment with a high noise level.
• Must be able to work at a fast pace and in stressful situations.

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REQUIREMENTS*

Mavrix (www.mavrix.com) is the Valley’s newest entertainment hub, offering 22 lanes of upscale bowling, 85 arcade games, state-of-the-art laser tag, billiards tables, dozens of 4K televisions, 1,500 square feet of meeting and event space, a sports theater restaurant and bar featuring chef-prepared menu items and a large outdoor games patio.

Mavrix is the latest addition to Octane Entertainment’s roster, the parent group known for Octane Raceway, Arizona’s premium kart racing facility, and Velocity VR, the state’s only free-roam virtual reality gaming arena. Mavrix will be located in the 50,000 square-foot retail space next door to Octane Raceway at the Pavilions at Talking Stick. Mavrix and Octane Raceway will total a combined 110,000 square feet with shared access to the outdoor games patio, which will connect the two entertainment powerhouses.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

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