Job Summary

REPOST

Typical Hiring Range: $40,000 - $45,000 annually (salary to be commensurate with qualifications)

Performs clinical and administrative duties on behalf of the Family Planning and Immunizations Clinics. Receives the public, answers telephones, schedules clients, updates databases, maintains records and provides general support. Reviews client histories, measures vital signs, performs laboratory screenings, maintains clinical area and equipment, assists providers and facilitates efficient provision of clinic services.

Essential Duties/Responsibilities

• Greets and screens clients for requested services. Assesses client needs, screens patients seeking enrollment into the program and provides information or referrals. Schedules appointments, conducts reminder calls, and maintains calendar.
• Obtains/prepares client paperwork and checks for completeness. Maintains documentation of services provided and assures all medical records are complete, up-to-date and conform to governing regulations. Enters data accurately and timely in accordance with program requirements.
• Prepares, measures, and administers immunizations to clients in clinic settings; counsels clients about vaccine reactions and effectiveness; assesses for immediate reactions to vaccines under the direction of a Nurse Practitioner or Registered Nurse.
• Provides tuberculosis skin tests under the direction of a Registered Nurse.
• Explains examination procedures, prepares patients for examination and assists in examining room. Reviews and verifies intake histories and measures vital signs. Assesses presence or absence of health risk factors based on information presented and refers to Nurse Practitioner and Registered Nurses as appropriate. Provides clients with medical supplies based on written orders. Cleans exam rooms and instruments to include speculums; packages instruments for sterilization in accordance with clinic policy.
• Collects and labels specimens and performs laboratory tests; files, records and secures lab work.
• Develops and/or maintains a record filing system. Utilizes Electronic Health Record for appointments, documentation, and billing. Provides appropriate records for appointments, audits and as needed. Responds to medical record requests in accordance with HIPAA standards.
• Collects clinic fees and performs daily closeout of cash register/drawer per the department cash receipts policy, copies records when requested.
• Maintains supplies, equipment and medications; keeps examination rooms and pharmacy stocked and communicates supply needs.
• Participates in departmental emergency planning and response activities.
• Promotes public health within the community.
• Takes personal responsibility to provide exceptional customer service in order to promote and maintain a positive Public Health image, constructive working environment, and foster pride and professionalism in the workplace and community.
• Performs other duties as required.

Qualifications

Knowledge, Skills, and Abilities:

• Knowledge and understanding of company policies and procedures.
• Knowledge of community resources.
• Skill in demonstrating a cooperative, professional attitude to cultivate relationships both within and outside the organization.
• Skill in prioritizing and organizing multiple tasks and the ability to complete projects in a timely manner. Ability to respond in a flexible manner and reprioritize work as situations change.
• Skill in using a personal computer and various software packages including Microsoft Office.
• Ability to demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Ability to identify problems and work creativity to resolve them, considering the impact of actions on Public Health.
• Ability to identify results of efforts and problems identified/potential problems and to develop and recommend corrective actions to supervisor.
• Ability to write and maintain accurate records and reports to meet management objectives.
• Ability to maintain the security of sensitive and confidential information.
• Ability to work independently and in a team environment.
• Ability to perform under stress and when confronted with persons acting under stress.
• Ability to work in a noisy environment with potential exposure to infections, blood, and contagious diseases.
• Ability to efficiently operate standard office equipment including photocopier and fax machine.
• Maintain regular and punctual attendance.

Required Education and Experience:

• High school diploma or equivalent education.
• Must have at least one year of experience as a registered medical assistant.

Preferred Education and Experience:

• Bilingual fluency in Spanish and English.

Licenses/Certificates:

• Valid CPR Certification
• Must be a registered or certified Medical Assistant.

Pre-Employment Requirements:

• Must pass conditional post offer background investigation, drug screen, and physical examination.

Work Conditions

Duties are performed in a noisy environment with potential exposure to infections, blood and contagious diseases. Must be able to lift and carry up to 30 pounds. Public Health employees are responsible for providing proof of vaccinations and/or tuberculosis testing as applicable to the specific position and must provide proof of completion of required vaccinations/testing or proof of initiation within sixty days of hire date.