Job description

Medical receptionist needed for a busy multidisciplinary wellness office. We offer great working environment/ benefits, ability to grow with the company. We are hiring for 2 locations - 1) Wall St./Financial District and 2) Flatiron/Chelsea.

Role summary: Greet patients and other visitors with professionalism; direct all people to the appropriate provider and services; be courteous, polite and helpful to the public and clients at all times; Operations in the Scheduling and Billing systems used by the company; Conducing insurance verifications.

Essential Job Functions:

- Respect and maintain privacy and dignity of patients; assure patient confidentiality at all time (HIPAA compliance)

- Provide efficient and professional telephone services; Appropriate screen and transfer of the calls in a timely manner.

- Registering patients according to company protocols.

- Assist patients in accurately completing appropriate forms, and document all information accordingly.

- Schedule appointments for patients according to established procedures.

- Collect and post fees according to protocols; prepare and balance daily financial registries and submit appropriate information to billing department;

- Maintain forms, office supplies required for front desk activities as well as organization and cleanliness of reception and waiting area in accordance with company standards.

- Assure readiness of the reception area for each working day; have station fully operational by the start of shift.

- Investigate patient information to accurately obtain all information needed for further office operations (e.g. billing)

- Skilled and efficient cooperation with a high performance medical team.

Essential Skills and Experience: Experience as a receptionist, preferably in healthcare setting; Warm, outgoing personality; Ability to interact effectively and in a supportive manner with clients of all backgrounds; Excellent phone skills and etiquette; Ability to work well under pressure and in a busy environment; Ability to work effectively and accurately; Must have computer knowledge and most of the popular software.

Beneficial skills and experience: Experience working in a high performance team and a proven strong team player; knowledge of benefits verification and authorizations; Commitment to company values; Ability to read, write and/or communicate in other language.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Medical Reception: 1 year (Preferred)
• Insurance Verifications: 1 year (Preferred)

Work Location: In person

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