CRF inspires and mentors the next generation of mental health professionals!

CRF staff members work together to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

Medical Records Specialist (Bilingual Spanish) – Mental Health Services for Children, Youth and Family Program

Hours: 40 hours per week, with some evenings required. Clinic hours are Monday and Friday, 9:00 am to 5:00 pm, Tuesday, Wednesday, and Thursday 9:00 am to 7:00 pm.

Pay Rate: $17.50 to $19.20 per hour

Program Overview:

Located in Chula Vista, CA, Nueva Vista Family Services is a children/youth outpatient program, which provides services to the South Bay region of San Diego County. We provide a range of services including crisis intervention, individual, family, and group therapy, medication support, rehabilitation, case management and drug and alcohol services while incorporating the family systems and wrap-around approach. We provide mental health services to children and youth with Medi-Cal and Healthy Families Funding as well as those who are uninsured and underinsured.

As a Medical Records Specialist, you will...

• Review and reconcile client medical records for accuracy; tracks corrections to be made by therapists and communicates with the Program Director
• Provide reconciliation of billing records with progress notes
• Maintain all medical records and filing systems; provides record copies to staff upon request, and processes release of medical information pertaining to clients
• Provide Medi-Cal billing, coding, and reporting all aspects of the client’s medical record
• Audit and submit claims, determines Medi-Cal eligibility, daily data entry; reporting, tracking, and reconciling accounts receivable
• Assist the doctor with scheduling appointments and follow-up reminder calls to families
• Assist with front office clerical support as needed and works collaboratively with the program team

Qualifications/Skills Requirement

• High school diploma or equivalent required
• Minimum 2 years’ experience in customer service in a fast-paced environment, in children's mental health care patient administration environment, or an equivalent combination of education and relevant experience
• Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required
• Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications
• Working knowledge of medical terminology used in mental health programs required, as well as terms, concepts, and principles of privacy and confidentiality
• Previous experience in a similar mental health program serving the CYF population is desirable
  
• Bilingual Spanish is required
• Reliable transportation is required to fulfill the essential functions of this position. A valid California driver’s license in good standing and proof of insurance are required for employees driving personal vehicles on company business.
• Must be able to pass criminal/background clearance

Benefits: CRF provides benefits to help you balance your work life and your personal life. For full-time staff (30 hours or more), we offer...

• 19 days of PTO per year
• 12 paid holidays per year
• “Platinum +” medical plans, with minimal employee cost/expenses for you and excellent coverage
• Several dental plan options
• Vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Employee Assistance Plan for you and your family
• Employee discount program, including pet insurance plans
• Paid training and supervision hours are available
• Opportunities for advancement and growth
• We also provide access to student loan repayment/forgiveness programs for graduates.

All new hires are required to show proof of completed vaccination before their first date of work, unless legally exempted.

We are an Equal Opportunity Employer

Medical Records Specialist