All the benefits and perks you need for you and your family:

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Pet Insurance*

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: M-Th 8-5, F 8-1

Location: 410 Celebration place

The community you’ll be caring for:

• More than 800 physicians, 450+ advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services.
• AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.
• In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market.

The role you’ll contribute:

The New Patient Coordinator is the initial contact for each new patient and ensures that they are prepared for their first visit by making certain patients arrive for their appointments with all the pertinent information and are being seen by the appropriate physician to ensure optimal care coordination (medical records, test results, referrals, copays). In addition, patients will be provided information on directions, parking and building navigation. The New Patient Coordinator is also tasked with communicating with referring practices to establish efficient processes and obtain feedback on patient experiences.

The value you’ll bring to the team:

• Completes registration and obtains insurance authorization for new patients
• Ensures financial information/copy of insurance card is forwarded to Billing Dept
• Obtains pertinent medical records before date of appointment for new patients
• Schedules physician appointments for new patients
• Coordinates with other departments as needed to facilitate patient visits
• Provides patient with referral information for other physicians/facilities
• Floats to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary

The expertise and experiences you’ll need to succeed:

• Minimum qualifications:
• High school graduate or equivalent
• Proficiency in medical terminology
• Preferred qualifications:
• EMR experience preferred
• Associate degree preferred
• 1 year of medical office experience preferred